Teams | Collaboration | Customer Service | Project Management

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Three Simple Steps to Improve Digital Workplace Collaboration

The pandemic sparked a dramatic uptick in corporate use of collaboration and cloud solutions. A related perpetual challenge is that enterprises do only a mediocre job of providing remote users, especially those working at home, with robust Digital Workplace experiences. As part of improving the enterprise Digital Workplace, Enterprises' must begin to conduct thorough digital inventories, focus on network observability, and enforce strong SLA's with cloud providers to address the shortcomings.

Use Service Desk Gamification to Boost Agents' Productivity

Gamifying your service desk is a clever way to encourage agents to stay motivated and excited about their job, take on challenges, learn new skills, thrive through complex tasks, and discover new working methods. Gamification in IT consists of taking elements from game designs and applying them to make a task or job more interesting by adding some fun activities or elements.

Employee Management System: What Essential Features to Look For (Choose Monitask)

Effective employee monitoring is critical to the success of any business. With the right strategies and tools in place, companies can attract and retain top talent, while also fostering a positive and productive work environment. One of the most valuable tools for achieving these goals is employee monitoring software.

Key Features Of Application Usage Monitoring Software

Employees’ productivity and efficiency let you determine your business’s success. Often, low productivity, conflicts between employees and HR, and payroll errors adversely affect the revenue of a business. Today, most businesses rely on applications for everyday operations. However, the outcome of your business depends on how your employees use the applications. If your employees do not make the best use of time, it will affect the business ROI.

Top 7 Field Service Management Software in 2023

If you run a field service business, you should already know how hard it is to retain customers, improve internal operations, and make more money at the same time. Managing a field service business comes with its own set of difficulties in the busy and changing world. Organizations have to deal with not only complicated logistics and teamwork, but also the high pressures of a very competitive industry. That's where field service management software enters the scene.

The ultimate guide to crafting a powerful digital marketing contract

How hard have you worked to make your digital marketing agency a success? You probably need a nap now just thinking about it. But don’t shut your eyes yet, because we need to talk about digital marketing contracts — a key element of agency success. No matter how hard you work, a weak marketing services agreement can tank your efforts, erode your profit margins, and even threaten your agency’s long-term viability.

Stop (Only) Sending Password Reset Emails

You’ve got to stop sending password reset emails. Everyone does it and it’s not cool anymore. Many of your users don’t want to log into their email or open the mail app just to get access to a code that they have to manually copy and paste into your app — it’s a waste of time. Most phones support autofilling codes sent via SMS, which might make SMS the preferred channel for these users. However, you also can’t assume that this is how everyone will behave.

10 Benefits of Adopting a Cloud Data Warehouse for Enhanced Workplace Efficiency

With the evolution in Big Data and analytics, including the advent of cloud data warehouses, there is still beneficial information as to why Data Warehouse, including cloud data warehouses, is still a choice for many organizations that are introducing it to their IT architecture and infrastructure. The business size doesn't matter when it plays a key role in decision-making and business Intelligence.

Project Management with Basecamp App: Tips, Tricks, and Best Practices

In today’s fast-paced business environment, efficient project management is crucial for successful project delivery. Basecamp, a popular project management tool, offers a comprehensive platform to streamline and optimize your project management process. By leveraging its powerful features and implementing expert tips and best practices, you can enhance collaboration, improve communication, and achieve greater project efficiency.