Teams | Collaboration | Customer Service | Project Management

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Stop (Only) Sending Password Reset Emails

You’ve got to stop sending password reset emails. Everyone does it and it’s not cool anymore. Many of your users don’t want to log into their email or open the mail app just to get access to a code that they have to manually copy and paste into your app — it’s a waste of time. Most phones support autofilling codes sent via SMS, which might make SMS the preferred channel for these users. However, you also can’t assume that this is how everyone will behave.

The ultimate guide to crafting a powerful digital marketing contract

How hard have you worked to make your digital marketing agency a success? You probably need a nap now just thinking about it. But don’t shut your eyes yet, because we need to talk about digital marketing contracts — a key element of agency success. No matter how hard you work, a weak marketing services agreement can tank your efforts, erode your profit margins, and even threaten your agency’s long-term viability.

CSAT Score: Everything You Need To Know About Customer Satisfaction Scores (Updated March 2022)

Editor’s Note: The CSAT Score article was originally written on March 27th, 2022 and was most recently updated for relevance and clarity on June 30th, 2023. Every company wants to grow. The easiest way to do that is to keep your existing customers. To retain customers, you need to make them happy. Happy customers turn into long-term and profitable loyalists. And in short, long-term and profitable loyalists go a long way toward improving your CSAT score.

Why Employee Computer Activity Monitoring Software is Essential for Managing Remote Teams

With the rise of remote work, many organizations have transitioned to managing their teams virtually. While remote work offers numerous benefits, such as increased flexibility and reduced overhead costs, it also presents unique challenges for managers. One of the biggest concerns for managers is ensuring that their remote employees are staying productive and focused during work hours. This is where employee computer activity monitoring software comes in.

ClickUp vs Notion: A Comprehensive Comparison

In this era of remote work, the debate of ClickUp vs Notion has become increasingly relevant, with both platforms, alongside Nifty, revolutionizing how we manage tasks and workflows. Each of these power-packed tools shares a common mission but offers distinct features catering to a variety of needs. In the following section, we will delve into a comprehensive comparison of ClickUp vs Notion, analyzing their unique strengths and identifying their overlaps.

Beyond Clocking In: Future of Time Tracking in Remote and Flexible Workforces

As flexible and remote work arrangements continue to gain prominence, traditional clocking-in and out methods no longer suffice. The future of time tracking lies in embracing innovative solutions that cater to the unique challenges of remote and flexible workforces. Only 39% of companies have modern work arrangements to facilitate remote work culture.