Teams | Collaboration | Customer Service | Project Management

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5 Remote Work Challenges And Their Simple Solutions

Working remotely has become the new normal for many of us, but it’s not without its challenges. From struggling to stay motivated to having difficulty with communication and collaboration, remote work can be a struggle. In this blog post, we’ll look at 5 common remote work challenges and their easy-to-implement solutions. Read on to discover how you can overcome these remote work hurdles and make the most out of working from home!

Everything You Need to know about Setting Realistic Organizational Goals

For any business, setting goals is essential for success. But setting goals that are unrealistic or unachievable can have disastrous consequences. To set goals that are both realistic and achievable, first take a look at your business’s current situation. What are its key strengths? And what could be improved upon? Knowing this information will help you set goals that will enhance the success of your business.

How to Estimate Time Effectively when Managing a Project

Managing a project can be a difficult task, especially when you don’t have a lot of time to spare. In this article, we’ll discuss some ways to estimate time effectively, so that you can get the most out of your limited resources. By following these guidelines, you’ll be able to avoid wasting time and money, and get your project completed as quickly and efficiently as possible. Ready to get started? Let’s take a look!

What is First Call Resolution? [+Best Practices And Tips To Improve FCR]

First Call Resolution is a vital contact center metric that monitors accurate and prompt support, tracking the number of customer issues resolved within the first support call. Fast-paced consumers want brands to value their time and expect their needs to be met on time—no matter how they get in touch with the brand— which makes FCR a leading indicator of customer happiness and a direct measure of a call center’s operational efficiency.

Support Live Chat Software Benefits & Features

Are you looking for a support live chat software solution that will allow you to offer chat support to your customers? If so, then you should consider investing in Vision Helpdesk Live Chat. Support live chat software is a type of customer service software that enables businesses to communicate with their customers via chat. This type of software is becoming increasingly popular among businesses of all sizes.

The Basic Business Etiquettes of Project Collaborations

Project collaborations can be a great way to get your project done more efficiently and on time, but there are some basic business etiquette guidelines that everyone should follow. What are the basic etiquette rules to follow when working on a project with someone else? By following the basic guideline, you’ll avoid any potential conflicts or mishaps that could derail the project. So read on to learn more about the basics of project collaboration!

New Work Management Software Onboarding: Essential Tips for a Successful Transition

Congratulations! You have chosen a tool that helps your team to plan time and projects most profitably! Or maybe you have yet to make your final decision because you still have questions. One way or another, it’s good to know what happens after new work management software enters the building. At first, it might feel a bit overwhelming – where to begin, how to get the team on board? How long does it take for this change to happen? All these questions are valid.

What is a Project Baseline: a Beginners Guide to Project Management

If you’re new to project management, you might be asking yourself what a project baseline is and why it’s important. A project baseline is a document that gives you an overview of the project – from what has been done to where things are at right now. It can provide you with a clearer picture of the work that needs to be done, and help you to make better decisions when it comes to timing, resources, and communications.