Teams | Collaboration | Customer Service | Project Management

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How to build Deputy Chatbot - FREE

Enhance your Deputy experience with Slack or Microsoft Teams chatbot and app workflow automation, from Workativ. For Deputy users and organizations using Slack or Microsoft Teams, Workativ enables you to deliver an AI-powered contextual HR chatbot with app workflow automation, to enable 24/7 conversational self-service for your employee HR support.

5 Benefits of Combining IT Help Desk Software With Asset Management

If having a help desk in your organization is a game-changer in terms of user experience and efficiency, combining IT help desk software with Asset Management is unlocking a whole new proficiency level for IT support. The reason behind this is that you’ll not only be tracking incoming incidents, using workflows to automate repetitive tasks, complying with SLAs, and improving your reporting capabilities – which already makes you a pro.
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What's Using Your Bandwidth? Here's a Monitoring Tool

Bandwidth monitoring provides IT administrators with the assurance that the network has sufficient capacity to run business-critical applications. In addition, network ops team have end-to-end visibility to identify network hogs that cause the congestion. Typically, when a single component overloads in any network, it can bring the entire operation to its knees and impact the employee digital experience. For example, even if you may have a dedicated service plan from your ISP, employees will end up complaining about issues like large file transfer time and slower applications.

Three insights to help leaders optimize intergenerational collaboration

Today’s workers span four generations, each bringing distinctive perspectives on life, work, and everything in between. From Gen Z to Millennials, Gen X, and Baby Boomers, workers’ life stages and professional journeys shape their preferences and priorities—and also influence how they collaborate with one another.

Productivity vs. Efficiency: Which One Matter More in the Workplace?

We all know that efficiency and productivity are important for success in the workplace. But which one do you value more? In this blog post, we’ll discuss the importance of efficiency and productivity and how they impact your business to achieve the best results.

Why Scheduling is Important in Businesses? Benefits of Business Scheduling

Have you ever thought of why scheduling is important in businesses? Do you still plan your company scheduling manually? Or are you looking to enhance your business productivity, lessen expenses, or schedule all your resources under a roof? So, does your company needs to implement a task scheduler? Because new technologies are advancing the digitalization methodologies of businesses, they need to be easygoing and efficient.

Chat banking: 6 benefits & 2 challenges

Customers expect quick financial services from their banks as conveniently as possible. A recent Deloitte research points out this trend as banks try to distinguish themselves from their competitors by offering better customer service and enhancing customer experience. Leveraging fintech solutions and digital transformation, many traditional financial organizations are increasingly adopting chat banking, one of the recent addition to the banking industry glossary.