If you’re looking to manage projects and teams more effectively, you’ll need a project and team management platform. But which one is the right fit for your business? This article provides a comprehensive overview of the different types of platforms and discusses the key features to look for. We also provide a buyer’s guide, so you can make an informed decision about which platform is right for you. So what are you waiting for?

Congratulations! You have chosen a tool that helps your team to plan time and projects most profitably! Or maybe you have yet to make your final decision because you still have questions. One way or another, it’s good to know what happens after new work management software enters the building. At first, it might feel a bit overwhelming – where to begin, how to get the team on board? How long does it take for this change to happen? All these questions are valid.

As 2023 commences, we’re incredibly proud to announce that Scoro has landed a whole host of awards across eight different categories, including significant momentum in the Professional Services Automation (PSA) market. G2’s Winter 2023 Awards list also shows how versatile Scoro’s work management software is across several sectors, from SMEs to the Mid-Market and beyond.

Brands face unique challenges heading into 2023 as they balance the variety of changes the last few years have brought on—a looming recession, staffing shortages across all industries, and significant shifts in consumer behavior and expectations brought on by the pandemic. The only certainty is that the quality of customer experience (CX) is more important than ever. There’s a good reason why you should be ranking CX high in your priorities for the coming year.

The tier 2 help desk is a key player in the IT support operating model. It’s the third layer in the five levels of IT support, and done well it can resolve more complex incidents, share knowledge with other support teams, and act as an escalation point to other IT support options. But what does it actually cover? That’s what we’re about to find out! Keep reading to discover its benefits, typical activities and examples, and more.

Communication plays a crucial role in building long-term relations with clients. Businesses have multiple ways of communicating with their clients, including voice calls, messages, and emails. Among all channels, messaging is becoming increasingly popular due to its directness, ease, and comfort. However, when discussing about their communication channels, many businesses have a dilemma regarding chat vs. SMS.

A guide to 6 psychological phenomena that could be partially responsible for your team’s low energy levels and motivation.

In the past three years, we’ve seen a major shift in the ways we work. According to a report from IDC, 43% of global businesses are now focusing on increasing productivity and driving team engagement. At Miro, we’re always searching for ways to empower teams communicate and work together better. That’s why we’re excited to release some amazing integrations with leading Business Intelligence tools such as Looker, Tableau, Grafana, and Amplitude.

As a business owner, you understand the value of project management. You need to be able to organize your team, assign tasks to people with the right skill sets, and prioritize your projects and clients. However, knowing how to meet demand and increase the profitability of your business can seem overwhelming. In order to maximize the available capacity of your organization, you need capacity planning.