Teams | Collaboration | Customer Service | Project Management

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Things Every Product Manager Should Know about using Product Roadmap Tools

Product managers who are looking to improve their processes and make better decisions should be familiar with product roadmap tools. These tools can help product managers prioritize projects and determine the right timing for launching new products. Additionally, product roadmap tools can help product managers track progress and measure results.

Empower Your Team with Razor-sharp IT Visibility | Be Unstoppable with Freshservice +Device42

With growing IT infrastructure complexities and new system dependencies coming into play, companies are increasingly looking for powerful solutions that provide them 360° visibility into their on-premise and cloud infrastructure. For our very first interview, we invited Mike to tell us why having a single source of truth for all your IT needs is the key to business continuity and providing an ‘always-on’ IT experience that delights your employees.

How to Choose the Best Schedule Planner App in 2023?

The future of work looks a lot different than it did just a few years ago. With the rise of remote working, flexible hours, and on-demand jobs, the traditional 9-to-5 schedule isn’t as popular as it once was. That’s why it’s important to choose the right best schedule planner app for your needs. In this article, we’ll list some of the most popular schedule planners on the market and explain which one is best for you. Ready to start planning your future?

9 Top Tools for Product Managers In 2023

As a product manager, you’re constantly faced with new challenges and opportunities. To stay ahead of the curve and make sure that you’re taking the best advantage of all the tools at your disposal, it’s important to have a strong toolkit at your disposal. That’s where this blog comes in – to highlight the best tools for product managers in the market right now. From task management software to data management tools, we’ve got you covered.

Why is zero trust a good thing when it comes to cybersecurity?

Today’s cybersecurity environment is complex. As it seems that the world is becoming more open and trusting, organizations are doubling down on security measures. A zero-trust approach is common among security-oriented organizations. Why is zero trust a good thing? We’ve asked an expert: Ian Mortimer, Senior VP of Technology at Pexip. There are countless important conversations, critical decisions, and strategic discussions happening right now over video technology.

Labor forecasting: Definition, labor forecasting equation, and more

Businesses should always strive to have enough employees on hand to get work done well — and on time. Understaffing scenarios can lead to overworked team members, missed deadlines, and frustrated clients. But too many employees cause issues, too. If team members are standing around with nothing to do, labor costs will be higher than they should be. Not only that, but when team members don't feel useful, it can be demoralizing and may cause them to seek more engaging work elsewhere.

Freshworks Fall '22 Launch: Innovations Designed to Delight

The Freshworks Fall ’22 Launch highlights our top new product capabilities and solutions from the second half of 2022. Our announcements are focused on three areas: At Freshworks, we are constantly innovating to empower employees, and deliver personalized, delightful customer experiences. Here are some of the highlights for Fall ’22.