The above definition of ITSM is an excellent basis for introducing what ITSM is all about. How do end users, be they external customers in a B2B or B2C environment, internal employees using IT systems, or even wider through the organization employees interacting with HR, Finance, and Facilities, gain value from the products and services offered?
The 9-5 workweek no longer needs to be the norm. Remote working has opened the floodgates and now there are various viable work models to consider.
What provides meaning to professional life? Is it a fulfilling purpose, honest pay, moral alignment, or simply having friends among colleagues? All sorts of things, and any combination thereof, deliver meaning and purpose to people's professional lives. Vision statements encapsulate these motivations in (hopefully) tidy declarations, and these derive from the values that people saturate them with.
If you want a highly productive team, you need to assemble a group of individuals with the qualities to thrive. The five qualities outlined in this guide can help you identify the top performers in a sea of talent.
