Teams | Collaboration | Customer Service | Project Management

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How to Set Up a Company Retreat for Your Remote Team [Step by Step Guide]

In a world where remote teams are quickly becoming the favored norm among many working professionals, it may or may not have crossed your mind to set up a company retreat. After all, when you introduce company retreats into your remote work culture, it can only help strengthen ties between team members and make employees feel like they’re valued where they are. If you’re wondering whether or not a company retreat for your remote team is the next best step, read on.

What is Omnichannel Customer Service & How to Deliver It

Telephone, email, live chat, or instant messaging. Today, you can interact with your favorite brands in multiple ways. This lets brands establish personal connections with customers and solve their problems faster. According to the Harvard Business Review study, over 70% of shoppers use more than one communication channel throughout the customer journey. Thus, businesses need to offer several channels to meet customers’ high expectations today.

White label messaging app: 5 benefits and best practices

Organizations know the power of communication, and they also know the power of branding. That’s why they’re increasingly looking to purchase white label messaging apps. These apps allow them to connect with their customers or enable their employees to connect internally via instant messaging. Messaging apps can also be implemented as an in-app chat to guide users through the app or website.

How is the customer experience changing? | Ft. Puneet Mehta, Founder/CEO Netomi

The customer experience is changing - and AI is playing a big role. Hear from Puneet Mehta (CEO/Founder, Netomi) as he talks to Nick Mehta (CEO, Gainsight) about the changes he's seen in CX in this post-pandemic world. Puneet Mehta is the Founder & CEO of Netomi, the world’s leading customer experience AI platform that autonomously resolves customer service issues and enables self-driving customer care. He spent much of his career as a tech entrepreneur as well as on Wall Street building trading and capital markets AI.

Three Ways To Help Employees Thrive In The New Normal

After consecutive pandemic years, companies and their employees are grappling with the consequences of disruption. Most notably, a once-in-a-generation pandemic coupled with social strife, geopolitical conflict and other factors has helped usher in an unprecedented reprioritization and restructuring of the workforce as people reimagine their professional lives in light of their lived experiences during the past 24 months.

Communicate With Precision and Purpose

Simpplr is introducing an innovative Live EX platform feature to transition into a new era of Internal Communications. The world of internal communications is evolving. The effects of the COVID-19 pandemic changed the employee experience. Many workers found themselves isolated, and leaders had to learn to institute technological changes to cross those divides and provide clarity around organizational priorities and values.

14 Motivational Gifts Ideas to Boost Employee Morale

Sometimes it’s a hassle coming up with unique and affordable appreciation gifts for employees. Gone are the days when employees used to get excited from the usual and monotonous presents like notebooks with a brand logo or candy bags. To solve this problem, we have articulated a list of 14 unique motivational gifts ideas for your employees, and that too on a pocket-friendly budget. If you are a company owner your should remind your employees that they are valued and appreciated.

Product Insider - Atlassian Analytics | Community Leaders | Atlassian

Inder Singh, Senior Product Manager for Analytics Visualization Platform, and Tracy Chow, Senior Support Engineer for Atlassian Analytics, will give a demo of the new no-code visualization builder and interactive dashboards, talk about how users can leverage it, and be available for Q&A about Atlassian Analytics and the Atlassian Data Lake.