Being at the helm of a project is both exciting and scary! If you jump straight into it without a good plan you run the risk of your voyage ending in a shipwreck. You don’t want that, nobody wants that to happen. The best solution for this is what is called a project plan. Yes, as a project manager, it sounds tempting to just go with the flow and wing it, but the dangers of not sticking to a project plan are many.

Our ways of working have significantly changed over the last few decades, more so in the last 18 months or so. Many companies were forced to allow their staff to work from home. Now things seem to have calmed down, many companies have decided that working from home some of the time is manageable. That is leading to an increasingly hybrid workplace. The hybrid model is very popular with remote workers.

No matter what profession you are in or even if you are a student, time management is a part of your life. In this age of distraction, it is pretty difficult to focus on your task, which affects your overall work-life balance. Right from a young age, we are presented with the importance of time management, which we need to follow for life-long. The role of time management is vital when we enter into the working profession.

With more than two billion people regularly buying items online across the world, giving customers access to the service and answers they need via your website or social media is key to giving them a great shopping experience. Powered by artificial intelligence (AI), chatbots are software tools that can be used to answer customers’ basic questions or gather more information from them about their queries.

Working From Home has great luxuries but it also comes with great challenges. The biggest one is productivity. The work efficiency and the need for micromanagement are the pain points of employees and employers. So, how can you keep your productivity high even by doing work from home? Also, how can a company that is managing multiple projects together keep in touch with its remote teams? The answer is Productivity Tools.

What works well in one organization does not always work in another. Two years ago, what worked for you may not work in today's workplace. The world is changing, the employment market is changing, and employee expectations are evolving. So what do you need to discover this secret ingredient for your successful recognition program? We say it is patience, a willingness to experiment, and a strong will to succeed.

It’s common knowledge that the sales and marketing strategies to win over B2B clients are very different from those that are used to attract B2C customers. We use different channels, expect different behaviors and create specific personas for each of these buyers. Similarly, when it comes to customer support, B2B customers have unique needs and resolution journeys that make B2B customer service a distinct category by itself.

Retail businesses have been known to thrive on great products, in-store experiences, bold marketing tactics, new customers, and repeat purchases. But if you deliver good customer service in retail, you can turn casual browsers into buyers and eventually loyal customers.