Employees struggle at work. Outdated systems, departments that operate as independent silos, a lack of communication and knowledge sharing, and the ever-increasing pressure to be more productive are additional challenges that can lead to negative employee experiences and satisfaction. The topic of employee experience (EX) has traditionally focused on the Human Resources department, but what about IT’s role in this evolving area?
CurrentWare version 7.0.1 is here! With this release we’re excited to announce the introduction of two key security features: Two-factor authentication (2FA) and our first two admin activity logs! These enhancements provide an extra layer of security to help ensure that only trusted operators are accessing your admin console while providing greater visibility into what they are doing within the CurrentWare Suite.
With the help of good computer monitoring software, businesses can more easily mitigate risk to their clients and back up service level agreements. Productivity monitoring tools offer a range of features that can be especially beneficial for companies looking to reduce risk to their clients while boosting employee productivity at the same time.
It’s time to talk travel. This fondly remembered hobby is now on the minds of many, after being pent up due to COVID-19 restrictions. Demand for flights is soaring – Delta Air Lines CEO Ed Bastian reported that March 2022 had been the carrier’s best month for sales in its history, while the four major U.S. airlines (American Airlines, Delta, Southwest and United) are planning summer schedules that are 4% to 20% larger than one year ago.
Between the physical realities of COVID-19 and rapidly evolving consumer expectations, the Financial Services market has been forced to rethink the customer experience. Many firms are rushing to get to 100-percent digital and personalise each interaction—the numbers make it easy to see why: With the transition to digital comes the need to deepen trust, especially as we continue to reduce human-to-human contact.
Outsourcing vs. inhouse work is a topic that often stirs up debates. On the one hand, the business goal is efficiency and productivity. There are a lot of potential risks and things to consider before outsourcing work to independent contractors. In this blog post, you will look at the pros and cons of outsourcing work and what businesses need to know before making that decision.
Offshoring offers numerous benefits to businesses that aim to scale their operations without overspending. However, finding talented professionals for your offshore team could be a challenge in a foreign location. This is where offshore staffing agencies can be a life-saver. These agencies have a thorough understanding of the local job market and can help you navigate the employment laws in the country with ease.
We’re excited to announce a powerful new feature for the Courier platform: Courier Automations. Courier Automations is a toolset that includes both an API and a visual builder that allows anyone to easily configure logic for notification workflows. Need to send a reminder to class attendees 10 minutes before the class starts? Need to page an on-call engineer on multiple channels until they respond? These use cases and more can be achieved quickly and easily with Automations.
