Teams | Collaboration | Customer Service | Project Management

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Your guide to RACI charts, with examples

Can you identify exactly who’s doing what by when for each task, milestone, and deliverable in your project? If not, you might need a RACI chart. RACI is an acronym to help teams clarify project roles and figure out who the responsible party is for any given task. Whether you've never heard of RACI before or you’re considering creating a RACI chart for your next project, here’s everything you need to know about how to create and use these charts.

What is a Service Desk? Definition, Best Practices, and Tools

When technical problems arise at work—whether a software glitch or network downtime—getting quick support can mean the difference between an hour of lost productivity and a smooth recovery. The solution? A well-functioning service desk. For those unfamiliar, a service desk is a gateway between employees and their IT teams, ensuring technology runs smoothly while handling issues and requests with minimal disruption. But service desks do more than just troubleshoot and fix immediate problems.

What is AOB in Meetings: Benefits and Best Practices

Board meetings operate under well-defined protocols to ensure directors are efficient with their time and resources. This structured approach requires directors to prepare, making them well-equipped to contribute meaningfully. However, even with this order, board discussions can sometimes veer off course. One of the most challenging meeting segments for board chairs is the AOB.

Importance of Board Management: 5 Tips for Effective Board Transparency

Effective board management is essential for steering a company toward success. The board of directors plays a critical role in shaping corporate strategy, overseeing performance, and ensuring accountability. However, one of the greatest challenges boards face is maintaining transparency, a crucial factor for governance and long-term growth. Transparency promotes trust, enhances corporate governance, and ensures that decision-making processes are visible to all relevant stakeholders.

The Ultimate Guide to Effective Timesheet Management

67 Ever get the feeling that your working hours are gone in the blink of an eye? You’re not alone. Most people find it difficult to manage time properly and this results in a waste of time and loss of opportunities. That is why timesheet management provides an answer. When work hours and activities are documented, you can identify how time is spent and where changes can be made.

Event proposal template: Free download and step-by-step guide

Like a resume, an event proposal showcases your event management skills and experiences for potential stakeholders to consider when deciding who will run an event. Use our event proposal template and follow these seven steps for writing an impressive proposal. Whether you're organizing an industry-wide seminar or seeking sponsorships for an upcoming tradeshow, a winning event proposal illustrates why stakeholders should trust that your event will be a success.

Top 15 Best Time Tracking Software for Lawyers in 2024

Are you looking for the best time tracking software for lawyers? Timekeeping is the most essential aspect for you if you are a lawyer. It’s a commodity, which if properly utilized will give you all the benefits. As per the national law review reports, you could lose about 30% of billable hours if your timekeeping practice is poor. Yet, many lawyers won’t refrain from manually tracking their time. Some lawyers also use inefficient methods for work hours monitoring.

7 Best Remote Team Management Software and Tools for 2025

Do you feel lost trying to manage your remote team? Tired of using different ways and methods? I know that running and managing a remote is tough. But things got easier when I started using the right remote team management software. That’s why I’m trying to help. In the content you’ll find — Ready to improve how you manage your remote team? Let's get started!