Teams | Collaboration | Customer Service | Project Management

Slack vs Trello: The Ultimate Comparison Guide

Every team has its own rhythm. Some thrive in a fast-paced, high-energy environment where quick updates and constant chatter fuel productivity. Others rely on structure – visualizing timelines, mapping out to-dos, and keeping everything neatly organized. That’s where Slack and Trello step in. Imagine Slack as the buzzing office water cooler – conversations flow nonstop, ideas bounce around, and updates fly in every direction.

Craft.io in 3 minutes: A Quick Tour of Our Management Platform

Do you need a fast, strategic overhaul of your product management process? This 3-minute video gives you a quick tour of Craft.io, the comprehensive product management platform built to simplify your entire product life cycle. If you're tired of fragmented spreadsheets, constant alignment battles, and executing product strategy blindly, this video is absolutely for you. Discover the best practices built right into the platform.

TI-Messenger is moving to Matrix 1.15

Gematik recently announced its intention to rebase its TI-Messenger specification on Matrix v1.15, which brings important improvements to TI-Messenger. The suggested changes are substantial and will have material impact on all TI-M implementations. Currently the changes to the specification are in the commenting phase and all vendors are being asked to understand what it means for their implementations.

10 Agile Collaboration Tools In 2025

Managing projects in 2025 is no longer just about assigning tasks and hoping deadlines are met. Small teams and businesses need tools that adapt quickly, provide real-time visibility, and keep collaboration simple. Agile collaboration tools make this possible by bringing sprints, Kanban boards, task tracking, and progress reports together in one place, along with milestone tracking to help you track project progress at every stage.

Unlocking Zendesk: The 'Not Present' condition

Keep your Zendesk clean and consistent with this simple trick: the 'Not Present' condition. In this episode of Unlocking Zendesk, expert Jude Kriwald shows how one of the most overlooked options in triggers and views can instantly tidy up your workflows. Instead of checking for a specific value, Not Present checks whether a field has been filled at all — making it perfect for catching incomplete or forgotten tickets.