Teams | Collaboration | Customer Service | Project Management

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Can AI enhance both productivity and well-being?

Artificial intelligence (AI) presents itself as a promising position in a world where technological breakthroughs are transforming every part of our lives. However, it’s important to take a moment to reflect on the main goal of these advancements in the midst of the excitement surrounding higher productivity. Should AI not only increase our output but also improve our quality of life?

How to Find Out if an Employee Is Moonlighting

Did you know that around 45% of working Americans have a side hustle (a secondary job) that they work alongside their current job? With costs rising and many feeling underpaid, it’s become widespread for people to pursue dual employment. This practice of working two jobs concurrently is called “moonlighting.” While moonlighting can be a way for employees to earn extra income, it does pose potential risks for employers.

3 reasons why customer centricity feels hard - and how to overcome them

The idea of customer centricity sounds simple enough in theory: Just treat customers well, right? But building a customer-centric culture is about more than just good customer service. In fact, customer centricity is an organizational mindset that shapes everything from product design to entire business functions — even the ones that aren’t necessarily customer-facing. It speaks to an organization’s ability to put the customer at the forefront of all business decisions.

Building an efficient design team structure: Key principles and strategies

One of the most important factors that will decide your success in the always-changing field of design is having an effective team structure. The structure of your design team can have a big impact on how creatively and productively you produce solutions, whether you are creating digital experiences, designing products, or creating brand identities.

Project Ghostbuster: Why WhatsApp should not be used in business

Facebook's parent company, Meta, is facing new allegations of allegedly criminal behavior undermining users' privacy. According to a report by TechCrunch, the actions outlined in a new class-action lawsuit don't involve the direct exploitation of user data on Meta's platforms. Instead, they allege the weaponization of existing Meta apps and services to access confidential user data on other platform apps, such as Snapchat, Amazon, and YouTube.

Time Management Tools Guide: Master Your Time In 2024

Time management in the modern work environment is essential to better productivity and success. In the current digital era, using time management tools makes it easier, simpler, and user friendly. In this blog, we will learn about the best time management applications and techniques. Here, you will know how to Master Your Time in 2024: The Ultimate Guide to Time Management Tools and Techniques.

Critical path method: How to use CPM for project management

The critical path method is a technique that allows you to identify tasks that are necessary for project completion. The critical path in project management is the longest sequence of activities that must be finished on time to complete the entire project. Below, we break down the steps of how you can find the critical path for your next project. Building out a project roadmap can help you visualize what needs to be done to reach your end goal. The critical path method helps you do exactly that.

20 project manager interview questions and answers

Landing a project management interview is a big accomplishment. But you’ll only get a chance at the job if you prepare for the interview properly. In this article, we cover some of the most common project manager interview questions and answers so you can ace this interview and get hired. Congratulations! You got the interview for a project manager position. But right after you put the date on your calendar, the interview jitters hit.

How to use AI to personalize and target internal communications - and why it matters

Information overload is real. Employees are bombarded with emails, texts, instant messages, notifications and more — causing stress, hindering productivity, and increasing the likelihood of important messages getting lost in the clutter. So, how do you cut through the noise as an internal communicator? Personalization and targeting.

How to Monitor Employees Working from Home

The shift toward remote work has reshaped how organizations approach productivity and security in a swiftly evolving digital workplace. As businesses of all sizes, industries, and geographies navigate this new work terrain, effectively tracking work-from-home employee activity—particularly employee productivity metrics—reshaped how organizations approach productivity and security has become paramount.