Teams | Collaboration | Customer Service | Project Management

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130 icebreaker questions for work that actually work

Icebreaker questions help you learn who your teammates are as people—beyond just their work habits. This team building activity focuses on answering fun questions and is a simple way to build trust and morale. Get started with these 130 prompts, which range from favorite knock-knock jokes to existential questions (e.g., is a hot dog a sandwich?). How much do you know about your team members?

The Role of Sales Enablement: Helping Revenue Growth and Supporting Sales Teams

In today’s competitive business landscape, sales teams face immense pressure to meet quotas, drive revenue growth, and deliver results under tight deadlines. To achieve these goals, companies are increasingly recognizing the critical role of sales enablement—a strategic approach that ensures sales teams have the resources, tools, and support needed to succeed.

Why Jira tickets, code comments or meeting notes are NOT long term specifications?

Working on a software project with an agile methodology means delivering constant improvements in small increments. This translates to frequent changes on the product level (what the product offers, how the user experience works) and on the technical level (how it works under the hood). Organizations typically track these changes using a ticketing system, such as Atlassian Jira, where tickets describe what needs to be implemented.

What is a Service-Based SLA? Best Practices for Service Providers

A Service Level Agreement (SLA) is a formal contract between a service provider and the customer that defines the service levels to be delivered. A Service-Based SLA specifically refers to an agreement that covers one standard level of service across all customers receiving that service. This type of SLA is common in industries where a provider delivers the same service, such as cloud or network services, to multiple clients under similar terms.

All about healthcare BPO (services, trends, top companies)

Want to learn about the healthcare BPO industry and how it can help your company? Today, tons of healthcare organizations are turning to business process outsourcing to manage their day-to-day activities. Why? With lower costs and increased efficiency, it’s the perfect solution for any healthcare company looking to step things up. In this article, we’ll cover everything you need to know about healthcare BPO to help your company benefit from it.

Discover the Innovation Workspace: Accelerate Teamwork with AI

Join us for an eye-opening keynote session where Miro's CEO and Co-founder, Andrey Khusid, alongside industry leaders, unveils our biggest product announcements of the year. Discover how your company can break down silos, reignite excitement in the workplace, and leverage cutting-edge AI technologies to accelerate delivery in today’s fast-paced environment.

Task Timer: Everything You Need to Know

7 Do you ever feel like time is slipping through your fingers when juggling multiple tasks? Oh, we understand – it can be quite difficult to keep track of everything without task timer. Right? Well, that is where our Task Timer comes in. It is like your personal time manager who helps to track tasks, keeps on schedule, and ensures that you are billing accurately. In this guide, you will learn how to get the most out of this versatile tool, from your first-timer to easy invoicing.

5 easy & effective ways to automate your timesheet reminders

Making on-time payments can become tricky if employees frequently fail to submit timesheets. So what’s the solution? With timesheet reminders, you can send automated alerts weekly, biweekly, or monthly to streamline the process and improve success rates. In this article, we’ll cover how timesheet reminders work, explore how they can benefit remote team managers, and look at how to save time with automated time tracking.

Richard Brett: What is 'rev rec' & which metrics matter?

Which metrics should you track, to run your agency as efficiently as possible? In this episode we speak with Richard Brett. Rich is a seasoned FinOps professional with 15+ years of experience, including a decade in the agency world. Rich has played a key role in scaling agencies, setting up financial processes, and supporting sustainable growth. Rich will take us into a deeper dive of agency finances, starting with revenue recognition – recording revenue when it's earned, not when payment is received – and explain why this is so important.