Teams | Collaboration | Customer Service | Project Management

Building belonging in a hybrid workforce ft. Jim O'Gorman, CPO of Included Health

Aug 6, 2025 By Simpplr In Simpplr
In this episode, we sit down with Jim O’Gorman, Chief People Officer at Included Health. With a workforce that spans clinicians, hourly care advocates, engineers, and corporate teams, Jim shares how his organization is rethinking connection and community in a complex, hybrid environment. Together with Simpplr’s Chief People Officer, Miriam Connaughton, they explore why belonging is critical to business success, how to move beyond outdated culture playbooks, and what it takes to build genuine connection at scale.
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scoro

Is PSA Software Worth It? This Flowchart Will Tell You

Aug 6, 2025 By Rachel In Scoro
We get it. Spreadsheets are free. Project management tools are cheap. But here’s the truth: They don’t give you a significant, measurable ROI—not like Professional Services Automation (PSA) software can. Think: But how do you know if a PSA is the right investment for your business? You can look at it like a flowchart: Think you’re ready? Keep reading to understand the basics and how to choose the right PSA tool for your team.
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DeskTrack

Top 15 Best Strategic Planning Software in 2025

Aug 6, 2025 By DeskTrack In DeskTrack
Are you looking for the best strategic planning software in 2025? In the present, your business strategy is essential and will decide your future. Surprisingly enough, it can also change depending on the scenario. Planning, strategizing, managing, and executing is your staircase to success. However, given the current circumstances, it’s not as simple as it sounds.
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teamwork

A project manager's guide to portfolio management

Aug 6, 2025 By Lizzie Davey In Teamwork
From my experience working with fast-growing B2B SaaS companies for the past 10+ years, project portfolio management is more than just a buzzword. It’s actually about making sure all the projects you’re juggling line up with what the business really needs. When you’re managing multiple projects, it’s easy to sweat the small stuff and lose sight of what will really move the needle.
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teamwork

The ultimate guide to digital project management

Aug 6, 2025 By The Teamwork team In Teamwork
I still remember when managing a project meant juggling spreadsheets, printed Gantt charts, or a whiteboard full of sticky notes. If you weren’t in the room, you could easily miss something, and things often slipped through the cracks. Fast forward ten years working with fast-growing B2B SaaS teams, and everything’s changed. Digital project management isn’t just about replacing paper with software.
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teamwork

How to create a project schedule: A complete guide

Aug 6, 2025 By The Teamwork team In Teamwork
I’ve worked on a lot of fast-paced marketing teams over the years, and if there’s one thing I’ve learned, it’s that a solid project schedule can be the difference between everything clicking into place and things falling part. Without a clear project schedule, it becomes way too easy for priorities to clash or for tasks to slip through the cracks. I remember one campaign where we had to roll out across multiple channels on a tight timeline.
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TrackingTime

Timesheet Legal Requirements: Labor Law Compliance Guide

Aug 5, 2025 By TrackingTime In TrackingTime
Accurate, compliant timesheets aren’t just good practice—they’re a legal obligation. Understanding the legal requirements involved is crucial. This guide breaks down everything you need to know to keep your business aligned with labor laws and audit-ready. Whether you run a small agency or a growing hybrid team, tracking time is about more than payroll—it’s about legal protection.
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teamsupport

How to Choose the Right Customer Support System for B2B Companies

Aug 5, 2025 By Amanda Davis In TeamSupport
In B2B environments, customer support is more than answering tickets—it’s about building strong, long‑term relationships with high‑value clients. A modern customer support system isn’t just software; it’s a strategic investment that impacts retention, revenue, and your company’s reputation.
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