Teams | Collaboration | Customer Service | Project Management

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Navigating proximity bias in the age of remote work

It’s an understatement to say the way we work has changed in recent years. What we’re seeing is nothing short of transformation. The nine-to-five grind is gone. Companies are hiring from a global talent pool, even SMEs. Hybrid work schedules are the rule rather than the exception. This flexibility has been great for businesses, employees, and managers, but it hasn’t been without its hiccups.

From pain points to progress: accelerating your Well-Architected Framework Reviews

Creating an architecture that not only supports your business, but enhances it, is not a one-and-done task. It requires continuous reflection, learning, and improvement. For organizations that build on AWS, Well-Architected Framework Reviews play a critical role in their success. Designed to enable teams to assess and improve their architecture, the process can enhance performance, ensure stability and security, and maximize cost-efficiency.

16 Best To-Do List Apps to Stay on Track in 2024

To-do list apps can help you create personal to-do lists or manage tasks for your team. Creating manual, paper task lists is no longer sufficient. Numerous free digital to-do list apps are available online, so you don’t need to continue with outdated lists. But how can you find the best to-do list app that meets your requirements? We have curated a list of 16 free and paid to-do list apps to get you started.

How to: Optimize your Zendesk in 2024 | Customer success resources

✅ This video will serve as an introduction to our series on optimizing your Zendesk, give you the ultimate optimization checklist, and help point you in the right direction! ⏳ Timestamps: Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

How to: Avoid common Zendesk mistakes in 2024 | Customer success resources

✅ This video discusses some of the common mistakes Zendesk users make when it comes to routine maintenance and how to repair them. ⏳ Timestamps: Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

Top 10 Productivity Tips for Night Shift Work in 2024

When it comes to day shifts, you know how to manage work-life balance productivity and health. However, the night shift is a completely different story. Consider it like day starting, when the moon shows up. A hectic job which is associated with many risks. That’s why you need productivity tips. And, if you are looking for some great tips, then you are in luck as we have got a lot of them for you in the Top 10 Productivity Tips for Night Shift Work in 2024.

How to Create KPI's for Your Team

A key performance indicator is a metric that you use to track and measure the progress of your team or business. It is important to create KPIs relevant to your specific business and track them regularly to make data-driven decisions about where your business should be heading. This blog post will discuss how to create effective KPIs and use them for maximum growth potential!

New & noteworthy Miroverse templates: March 2024

For some, March is known for its madness — for the Miroverse community, March has been a month full of innovation and creativity. Featuring everything from productivity powerhouses to mood-boosting marvels, this roundup is your ticket to exploring the best templates of the month. Let’s show these creators some love for their brilliant contributions to Miroverse in March! 💛