Teams | Collaboration | Customer Service | Project Management

The demand for cloud technology is skyrocketing across industries as businesses transition their operations to digital. Research says that 85% of organizations are preparing for a “cloud-first” approach by 2025 to drive digital transformation. In healthcare alone, experts estimate that the total global spending for cloud technology will exceed 89 billion USD. This solidifies the significant impact of cloud-based services in boosting overall efficiency.

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AI is transforming the fintech customer experience, making it more efficient, personalised, and engaging.

Artificial intelligence in manufacturing tends to conjure up ideas of predictive maintenance, supply chain optimization or quality control. All are true, of course, but as a data specialist, I view these more as outcomes. What drives these outcomes is an underlying AI-powered employee experience technology that delivers greater employee engagement, a single source of truth, and best-in-class internal communications — all of which empower your people to excel in all they do.

Today, more than half of companies rely on cloud infrastructure, and with 63% accelerating migration mandates, cloud computing has become a core technology for modern businesses. But while the cloud offers many notable benefits over on-premise, such as cost-savings, performance boosts, and tighter security, the actual process of migration is a major hurdle for many organizations.

Follow this research-backed playbook from Slack’s Workforce Lab to help your team get the most out of AI tools.