When we think of the most game-changing innovations in recent times, there are many candidates. For instance, renewable energy solutions have changed how we think about sustainability and go about reducing carbon emissions. We’ve also seen the rise of blockchain technology that creates decentralized systems impacting finance, public administration, and even the food sector. ‍

As we enter 2024, the role of data in shaping organizational decisions has never been more significant. Among the most transformative developments is People Analytics, a method of leveraging data to enhance decision-making related to employees. Whether it’s improving recruitment processes, boosting employee engagement, or fostering better leadership, People Analytics has become a vital tool for businesses aiming to gain a competitive edge.

When businesses harness AI in retail, they provide more effective service and boost customer loyalty. Learn how you can use this technology to impress your customers.

Are you tracking the right workforce metrics to truly understand and boost your team’s productivity? Having accurate data is now essential for companies wanting to improve efficiency, prevent burnout, and make smart decisions that drive growth. By focusing on key workforce metrics, you can better support your team, boost employee engagement, and make choices that drive your company’s success.

Workforce analytics, also referred to as people analytics, has risen to the occasion to curb the challenges faced by various businesses hoping to make sound strategic human capital decisions in the current world. People analytics is the analysis of the data in relation to workforce behavior with the aim of improving workforce planning and performance, as well as redesigning the performance management systems to retain the best performers in an organization.

Yohan Lobo, Senior Manager, Industry Solutions, M-Files, has been featured in Global Data to discuss how Artificial intelligence (AI) has emerged as a crucial enabler of such transformation in the financial sector. Read the full article on How AI is transforming customer services in the financial industry - GlobalData. "Data and trust are at the heart of delivering efficient services and contributing to business longevity; however, inconsistent customer service can erode this progress.