Teams | Collaboration | Customer Service | Project Management

Technology

Automation in Confluence Cloud Premium | Atlassian

Mar 24, 2021 By Atlassian In Atlassian
Learn how you can automate manual tasks in Confluence. Confluence is a team workspace where knowledge and collaboration meet. It's a central source of truth for fast moving companies. Confluence keeps everyone organized and aligned – with everything from meeting notes to strategy docs and IT documentation – so they can make better decisions faster and be more responsive to change.
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Admin insights in Confluence Cloud Premium | Atlassian

Mar 24, 2021 By Atlassian In Atlassian
Learn how to make the most of admin insights in Confluence Cloud Premium. Confluence is a team workspace where knowledge and collaboration meet. It's a central source of truth for fast moving companies. Confluence keeps everyone organized and aligned – with everything from meeting notes to strategy docs and IT documentation – so they can make better decisions faster and be more responsive to change.
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IP allowlisting in Confluence Cloud Premium | Atlassian

Mar 24, 2021 By Atlassian In Atlassian
Learn how to use this feature to keep your Confluence site secure. Confluence is a team workspace where knowledge and collaboration meet. It's a central source of truth for fast moving companies. Confluence keeps everyone organized and aligned – with everything from meeting notes to strategy docs and IT documentation – so they can make better decisions faster and be more responsive to change.
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Sandbox in Confluence Cloud Premium | Atlassian

Mar 24, 2021 By Atlassian In Atlassian
Learn how to use sandbox to test new features before rolling them out to end-users. Confluence is a team workspace where knowledge and collaboration meet. It's a central source of truth for fast moving companies. Confluence keeps everyone organized and aligned – with everything from meeting notes to strategy docs and IT documentation – so they can make better decisions faster and be more responsive to change.
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Release tracks in Confluence Cloud Premium | Atlassian

Mar 24, 2021 By Atlassian In Atlassian
Learn how to take advantage of release tracks to delay or schedule cloud releases. Confluence is a team workspace where knowledge and collaboration meet. It's a central source of truth for fast moving companies. Confluence keeps everyone organized and aligned – with everything from meeting notes to strategy docs and IT documentation – so they can make better decisions faster and be more responsive to change.
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Platform support in Confluence Cloud Premium | Atlassian

Mar 24, 2021 By Atlassian In Atlassian
Learn about Premium’s 99.9% uptime SLA, unlimited storage, and 24/7 Premium support. Confluence is a team workspace where knowledge and collaboration meet. It's a central source of truth for fast moving companies. Confluence keeps everyone organized and aligned – with everything from meeting notes to strategy docs and IT documentation – so they can make better decisions faster and be more responsive to change.
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time doctor

Time Doctor Metrics for Hybrid Workforces

Mar 16, 2021 By Time Doctor In Time Doctor

As workplaces start to reopen post-pandemic, many companies are struggling with the decision of how and where they will operate and how to set up their teams to be the most productive. A large number of companies are choosing to stay fully remote while a smaller portion are choosing to go back into the office full time.

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How to Monitor Microsoft SharePoint Online Performance

Mar 2, 2021 By Exoprise In Exoprise
In this video, we’ll cover the basics of getting started with Exoprise CloudReady and how to set up your first sensor to monitor Microsoft 365 SharePoint from your own locations or behind the firewall. You will learn how to quickly install the management client, add a private site, deploy a SharePoint sensor and visualize the data in the CloudReady platform all in under 5 minutes. CloudReady supports deploying private sensors behind your firewall or public sensors in the cloud for synthetic transaction monitoring. Service watch, on the other hand, can be deployed for real user monitoring of remote user issues.
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zendesk

How do customers really feel about conversational AI?

Mar 2, 2021 By Zendesk In Zendesk

Automation got a bad reputation pretty quickly in the customer service world. Since the 1980s, customers calling support have had automated tellers putting them on hold and repeating the unconvincing assurance, “Your call is very important to us.” Automated tellers turned into chatbots. This technology could be just as frustrating with bots conducting clumsy conversations that fail to provide real help.

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