Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Time Tracking, Timesheets and related technologies.

The Four-Day Work Week Trap

The 4-day work week is the ultimate "productivity trap." While everyone is chasing the dream of a 3-day weekend, our data shows a grim reality: 63% of companies fail within the first 90 days of making the switch. In this video, we break down why most "progressive" companies see a 28% drop in productivity and why employee satisfaction actually decreases after the honeymoon phase ends. We analyzed 200+ companies across 18 industries to find the "Hidden 37%"—the organizations that actually made it work. The secret isn't an HR policy change; it’s an operations overhaul.

Activity-Based Utilization: A Better Metric Than "Hours Logged" for Remote Teams

In the U.S., 53 percent of remote‑capable employees are working a hybrid schedule in 2026, 27 percent are fully remote and only 20 percent are on‑site. That means most managers now oversee distributed teams. While remote work offers flexibility, it also makes it harder to judge whether people are working effectively.

How to Prevent High Attrition in Call Centers

High attrition has been a long-standing challenge in the contact center industry. Many agents leave within months of joining, which creates a constant cycle of hiring, training, and replacing employees. For managers, this can quickly become expensive and disruptive. A call center faces many issues, such as a drop in service quality, increased training costs, and mental pressure on remaining employees when experienced agents leave.

How to Set Up a Call Center for a Small Business - 7 Simple Steps!

Running a small business is hard, and building a customer service center from scratch is harder. Almost 50% call center managers cite high agent turnover and absenteeism as their single biggest operating problem. Plus, it’s expensive to replace a well-trained agent, almost $10,000 to $20,000 expensive. Without a clear plan, that investment can spiral before you've handled your first call. This guide walks you through the practical steps of setting up a call center for a small business.

The $78K Problem: What Invisible Work Is Costing Your Remote Team

Your remote team is burning $78,000 a year on work you can't even see. Not wasted time. Not inefficiency. REAL WORK that's happening every day and vanishing before it hits your project tracker. We analyzed 2.4 million work hours across 1,200+ companies in 127 countries and found something unbelievable: the average remote employee performs 12–18 hours of completely invisible work EVERY MONTH. That's nearly a full work week per person, per month, disappearing into thin air.

Workstatus Explained: Work Intelligence for Remote & Hybrid Teams

Most tools track tasks. But do they show how work actually happens? Workstatus is built to give service teams real visibility into execution—connecting time, productivity, and project delivery in one unified view. In this video, you’ll see how Workstatus helps you: Understand where time actually goes and what’s truly billable Measure real output, not just activity Spot workload gaps and improve team performance Detect project overruns before they impact delivery Automate invoicing and reduce billing disputes Gain full visibility across remote, hybrid, and distributed teams.

How to Choose Security Compliance Software

Loved our blogs? Find more wAnywhere perspectives on productivity and compliance Set as a preferred Google source Table of Contents Modern businesses face an exploding demand for security and compliance solutions. With the compliance management software market hitting $68.4B in 2026, 81% pursue ISO 27001 and 58% adopt SOC 2 amid rising audits.