Teams | Collaboration | Customer Service | Project Management

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CSAT: What It Is and How to Measure It - A Step-by-Step Guide

If you’ve ever wondered how happy your customers truly are, you’re in the right place. It turns out there is an easy and approachable way to measure it: the CSAT or Customer Satisfaction Score, which specifically measures customer satisfaction related to a product or service.

Project Charter: Complete Guide with Examples

Have you ever started a project only to see it spiral out of control? Critical or high-priority deadlines are missed, resources are mismanaged, and team members are confused about their roles. The root cause? The absence of an effective project charter! A well-prepared project charter document is crucial for setting the foundation of any successful project. It describes the goals, stakeholders, scope, and other details of the project and offers a clear road map for all parties involved.

8 Task Management Strategies For Your Team

Task management strategies involve overseeing and coordinating the various stages of a task or multiple tasks within a project, from start to finish. Its goal is to enhance decision-making, communication, and overall efficiency by effectively managing tasks within the teams. Completing tasks successfully and efficiently is crucial in both daily life and professional settings.

Picking the right deployment model: on-premise vs. off-premise software

On-premise, off-premise, or hybrid software deployments. There’s no shortage of options for companies and IT teams looking to create robust, secure, and scalable networks for their employees and end-users. But with more options comes more research and decision-making, as each choice comes with its own benefits and drawbacks that can impact everything from cost to performance and data security.

Unlocking elite human performance with Dr. Andy Walshe | Experts Unleashed | Atlassian

Dr. Andy Walshe is a globally recognized leader and expert in the field of elite human performance. For over 20 years the Australian native has been focused on the goal of “de-mystifying talent” by researching and training individuals and teams across a vast network of world-class programs in sport, culture, military and business settings.

The Smarter Way to Work with Automation & AI

Knowledge workers can find information faster, work smarter, and achieve more with M-Files platform. M-Files features an innovative metadata-driven architecture and embedded workflow engine. This enables customers to eliminate information chaos, improve process efficiency, and automate security and compliance. M-Files is revolutionizing the way knowledge workers perform by automating processes—from document creation and management to workflow automation, external collaboration, enterprise search, security, and compliance and providing industry leading GenAI, M-Files Aino.

The Importance of Clear Communication Strategies in Team Projects

Unlocking the full potential of teamwork is like solving a complex puzzle. It involves a symphony of various professionals, each an expert in their own right. However, aligning everyone towards a shared vision and facilitating smooth collaboration is a task full of intricacies and nuances for any project manager. It's not just about managing the operational aspects of the project; it's about ensuring each team member 'gets' each other, promoting an atmosphere of clear, precise communication.

Discover the enhanced Freshworks Marketplace experience

Discover smoother navigation, personalized recommendations, improved search relevancy and greater transparency. Intuitive navigation with a freshly revamped user interface With a revamped UI, navigating through the marketplace gallery has never been easier. Our newly redesigned marketplace gallery is crafted to provide a seamless and efficient browsing experience. We now have advanced filters on the left-hand side that enable you to find apps based on both themes and payment modes.

Getting Started with Kanban - A beginners guide + 5 Expert Tips

Kanban has become a very popular work—or workflow—management tool, especially in the Lean, Agile, and DevOps worlds. It has also found its way into IT Service Management (ITSM) as a way of providing focus and insight into work jobs/tasks and flows, such as ticket queues, planned and unplanned tasks, or projects and improvement activities.

Create, Modify, and Optimize Docs with AI on Miro: A Step-by-Step Guide

Unlock the power of Miro to create, modify, and optimize your documents effortlessly! In this video, we’ll show you how to Create, Modify, and Optimize Docs with AI on Miro in just a few simple steps. Learn how to harness AI to enhance your documentation process, making it faster and more efficient.