Most companies approach employee performance monitoring the wrong way. They either: You need an approach that can help you understand who’s actually delivering value, whether they’re three desks away or three time zones apart. Whether you’re trying to find who needs support, who deserves the promotion, or who’s quietly struggling, this guide provides practical tools to understand and improve employee performance.

As technology evolves and AI creates new ways to innovate and streamline work, operations professionals find themselves at a crossroads. AI isn’t just a concept—it’s changing how organizations work, right here, right now. But there are two sides to the coin. While AI presents unprecedented opportunities, it also comes with challenges.

Since the emergence of generative AI, businesses have been eager to harness the power of this new technology. When used successfully, AI can be a powerful tool for transforming how organizations manage, analyze, and leverage their information assets. However, successful implementation requires a holistic approach that goes beyond simple technology adoption.

Amazon Simple Email Service (Amazon SES) is widely used for sending emails at scale, but traditional authentication with IAM User credentials can be risky and cumbersome. Now, Courier supports IAM Role authentication for Amazon SES, offering a new, more secure way to authenticate without long-lived access keys. This method reduces the risk of credential leakage and simplifies credential management by using temporary, automatically rotated credentials.

Elevate your Agentforce with even more skills.

Understand all you need to know in this complete guide on how to track AI use with employee monitoring software. Do you remember how we were afraid that artificial intelligence would eat up our jobs? Now that is put aside as bigger concerns are rising. Since AI implementation has become work standards, employees fear lacking the skills to succeed in this new normal. That’s where you come in. Now, you have the responsibility to train your staff with the right training and tools.

Employee retention is a critical concern for businesses looking to maintain productivity and reduce hiring costs. High turnover rates can lead to operational disruptions, increased recruitment expenses, and a decline in overall workplace morale. This is where workforce analytics comes into play. By leveraging data-driven insights, organizations can proactively address employee concerns, enhance engagement, and foster a more stable workforce.

By Yohan Lobo, Industry Solutions Manager, Insurance and Wealth Management at M-Files Discover how AI and automation are transforming wealth management! Insights from Yohan reveal how these advancements streamline operations, enhance client interactions, and democratize financial advice.

In today’s data-driven business world, HR is no longer just about managing people—it’s about making strategic decisions backed by data. This is where People Analytics comes into play. Organizations are leveraging HR Analytics, Workforce Analytics, and Talent Analytics to optimize workforce productivity, improve employee experience, and drive business success. But what is People Analytics, and why is it essential for HR professionals?

By Mika Turunen, Senior Vice President, Product and Engineering at M-Files Explore the cutting-edge trends in Artificial Intelligence. Dive deep into the transformative advancements shaping the future of AI and discover how these innovations will redefine enterprise solutions.