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What is Customer Service? Definition, Benefits, Skills, & Tips for 2023
Managing Non-Compliant Applications: A Proactive Approach to Risk Management
Why ITIL is Important: Understanding its Significance
The Growth Mindset Strategy: A Blueprint for High-Level Management
The wrap-up: 5 key takeaways from the 'Time-tracking framework to keep your team engaged' webinar
Employee utilization rate: How to calculate and improve it
What is compensatory (comp) time?
Fun icebreaker questions and team building activities for virtual team bonding
Abby Sininger on How to Become a Help Desk Technician
Preventing Employee Burnout: A Holistic Approach
Top 6 Benefits of AI and Machine Learning to Boost Efficiency in the Workplace
Miro's new solution for Google Meet and Jamboard users: Introducing our app for Google Meet all-in-one devices
Understanding the MOCHA method in project management
Disciplined Agile 101: Your comprehensive guide to DA
The principles of lean project management
6 of the best lean project management software
Boosting email conversion rates: Best practices and key metrics
Product Roundup: What's new in Rocket.Chat 6.4
The 4 Main Help Desk Roles And Responsibilities
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Featured Posts
Sponsored By STARTINGPOINT
Consulting Operations Management: Streamlining Your Approach
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StartingPoint
Sponsored By EXOPRISE
Strong Security Should Not Mean Slow Performance
Sep 4, 2023
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Exoprise
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Slack Workflows: How To Streamline Team Communication & Collaboration
Aug 22, 2023
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StartingPoint
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Best Practices for SaaS and Network Incident Management
Aug 1, 2023
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Exoprise
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Digital Workflow Automation Can Save Your Company Time & Money
Jul 20, 2023
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StartingPoint
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Three Simple Steps to Improve Digital Workplace Collaboration
Jul 3, 2023
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Exoprise
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Best Business Process Automation Software (Top Options & Key Considerations)
Jun 20, 2023
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StartingPoint
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5 Tips to Improve Employee Digital Experiences
Jun 2, 2023
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Exoprise
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Latest News
Miro's new solution for Google Meet and Jamboard users: Introducing our app for Google Meet all-in-one devices
Sep 28, 2023
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Miro
Product Roundup: What's new in Rocket.Chat 6.4
Sep 28, 2023
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Rocket.Chat
Element X: Ignition
Sep 21, 2023
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Element
Element Starter: open source meets on-premise collaboration
Sep 19, 2023
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Element
Charting the future with AI: Simpplr's vision and the integration of Socrates.ai
Sep 19, 2023
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Simpplr
Preparing our customers for a new era of secure communication
Sep 13, 2023
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Element
Designing the journey from today into tomorrow: Introducing Miro's new visual identity system
Sep 5, 2023
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Miro
Announcing Element Server Suite (23.08): the 1st edition of our new predictable release cadence
Aug 8, 2023
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Element
Unleashing the Power of Appreciation: Introducing Simpplr's Employee Recognition Product
Aug 1, 2023
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Simpplr
Product Roundup: What's new in Rocket.Chat 6.3
Jul 25, 2023
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Rocket.Chat
Zendesk acquires Tymeshift, bringing AI-powered workforce management to customers
Jul 19, 2023
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Zendesk
Buddy Punch Ranked as the #1 EHS Management Software by GetApp
Jul 11, 2023
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Buddy Punch
A huge new update for Element Call Beta 3!
Jul 11, 2023
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Element
Pushover 4.0: Expiring Messages, New Apps View, Supporting Development
Jul 10, 2023
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Pushover
More News
Latest Blogs
What is Customer Service? Definition, Benefits, Skills, & Tips for 2023
Sep 30, 2023
In
Freshworks
Managing Non-Compliant Applications: A Proactive Approach to Risk Management
Sep 29, 2023
In
Insightful
Why ITIL is Important: Understanding its Significance
Sep 29, 2023
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Vivantio
The Growth Mindset Strategy: A Blueprint for High-Level Management
Sep 29, 2023
In
Monitask
The wrap-up: 5 key takeaways from the 'Time-tracking framework to keep your team engaged' webinar
Sep 29, 2023
In
Teamwork
Employee utilization rate: How to calculate and improve it
Sep 29, 2023
In
Time Doctor
What is compensatory (comp) time?
Sep 29, 2023
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Time Doctor
Fun icebreaker questions and team building activities for virtual team bonding
Sep 29, 2023
In
Simpplr
Abby Sininger on How to Become a Help Desk Technician
Sep 29, 2023
In
InvGate
Preventing Employee Burnout: A Holistic Approach
Sep 29, 2023
In
Insightful
Understanding the MOCHA method in project management
Sep 28, 2023
In
Teamwork
Disciplined Agile 101: Your comprehensive guide to DA
Sep 28, 2023
In
Teamwork
The principles of lean project management
Sep 28, 2023
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Teamwork
6 of the best lean project management software
Sep 28, 2023
In
Teamwork
Boosting email conversion rates: Best practices and key metrics
Sep 28, 2023
In
Teamwork
The 4 Main Help Desk Roles And Responsibilities
Sep 28, 2023
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InvGate
Top 6 Benefits of AI and Machine Learning to Boost Efficiency in the Workplace
Sep 28, 2023
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Troop Messenger
Breaking the IT dependency cycle: Empowering teams with autonomous features
Sep 27, 2023
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Simpplr
Improving Productivity in Offices with Games and Activities
Sep 27, 2023
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DeskTrack
How to Implement Sustainable Project Management in Your Workplace
Sep 27, 2023
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TrackingTime
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Upcoming Events
Latest Customer Stories
ASOS uses Miro to align over 60 Agile teams and help improve its online shopping experience
Jul 28, 2023
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Miro
G2 Software Review: How a Studio Manager Effectively Plans All Resources with One Platform
Jun 22, 2023
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Pet Circle reduces email volume and speeds up incident response times
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Suddath achieves timely delivery through improved visibility across projects
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From bootcamp to business to being yourself at Branch
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How we're using Geckoboard to discover the right sales KPIs
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Geckoboard had a direct impact on our sales figures
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How Sycous reduced 'Dropped Calls' by 97% with Geckoboard
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Geckoboard
With Geckoboard, our First Touch Resolution improved by 41%
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Geckoboard
You can't run a Customer Support team on "gut-feel"
May 3, 2023
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