Teams | Collaboration | Customer Service | Project Management


Product Roundup: What's new in Rocket.Chat 6.9

We are committed to ensuring our customers’ voices are heard. With every new version, we are actively seeking ways to enhance Rocket.Chat as an effective platform for communication, collaboration, and business goals achievement. If you've been with us since the start of the year, you'll notice we've introduced a new version practically every month, illustrating our unwavering commitment to constant improvement.

How to Improve Remote Team Collaboration with Communication Tools

In the era of remote work, fostering seamless collaboration within distributed teams has become both a necessity and a challenge. Communication tools are at the forefront of enabling this shift, bridging geographical gaps and ensuring that team members remain connected, productive, and engaged.

Maximizing productivity in supply chain management with technology

Supply chain management, a vital component of any company, may have a big influence on general profitability and productivity. In the very competitive and fast-paced business world of today, businesses are always seeking methods to enhance their supply chain processes and gain a competitive advantage. Using technology to this end is one of the best approaches.

Boosting Team Productivity: The Role of Time Tracking Tools in Modern Workspaces

In today's fast-paced business environment, efficiency and productivity are paramount. Companies are constantly seeking innovative ways to enhance team performance and streamline operations. One such innovation is the implementation of time-tracking tools. These tools have become indispensable in modern workspaces, offering numerous benefits beyond simply keeping track of hours worked.

ESS 24.05: now with Element Desktop MSIs!

In our most recent version of ESS 24.05 we’re pleased to offer a Windows MSI (Microsoft Installer) build of Element Desktop. Many larger customers prefer MSI files for software installation. They can automate deployments across many devices, ensuring consistency and reducing manual effort. As well as MSI builds we’ve also enhanced the way our message notifications work for all users. And we’ve improved Group Sync: our advanced identity and access management tool for IT administrators.

Why is prioritizing citizen experience crucial for governments?

In today's fiercely competitive business world, attracting and retaining customers is no simple feat. Companies that fail to grasp the value of providing a smooth and efficient customer experience (CX) run the risk of losing out to rivals who understand that good service is defined by the customer and not the company. Nearly 66% of organizations that focus on customer experience report higher retention rates.