Teams | Collaboration | Customer Service | Project Management

%term

The 10 Most Common InvGate AI-Hub Questions, Answered

Incorporating Artificial Intelligence (AI) into everyday tasks is no longer a distant dream but a present reality. At InvGate, we've taken a step towards this with our AI-Hub. This suite of AI-powered features has been designed to add an additional layer of intelligence to our existing products, InvGate Insight and Service Desk. Many tasks that were historically believed to be only achievable with human intelligence are now being tackled by AI.

How Asana streamlines marketing strategic planning with work management

As a leader in the productivity and work management software space, the team at Asana knows a thing or two about effective strategic planning. So it makes sense that Asana’s marketing department relies on their own product to map out, track, and report on their key initiatives. Leading this effort is Isaac Payne, Asana’s Head of Digital, Marketing Operations and Analytics. Payne’s role is multifaceted.

Top 10 SaaS Tools for Startups in 2024

Are you also wondering why SaaS Tools for Startups? Let me give it to you straight. SaaS is the current buzzword, trend, and the future. Newsflash, SaaS is taking over the world of technology and will soon become the most booming and popular industry. We recommend using SaaS tools in 2024 in India. Especially for startups because of the affordability and no hassle of downloading and installing. But wait, there is more to it. Let’s explore the world of SaaS and get you started with the usage.

The top 10 computer monitoring software

Computer monitoring software is a favorite among companies that have adopted hybrid and remote work models in the recent pandemic years. It tracks and monitors your employees’ productivity levels, how they spend their work hours, projects they’re working on, etc. This gives you accurate insights into an employee’s performance regardless of where they’re working from. But with thousands of computer monitoring tools available today, which one should you go for?

10 Help Desk Metrics to Measure Support

Help desk metrics, also called help desk KPIs, are quantifiable indicators, such as charts, graphs, or reports used to measure the performance of your support. Help desk metrics are crucial to tracking the performance of your team and ensuring you are providing quality service. You can use help desk metrics to measure support in virtually any industry. If you perform services for customers or internal end-users, you should consider using the following help desk metrics to measure support.

Employee Productivity 101: Essential Strategies for Success

Every company must maximize its talent if it wants to be as efficient as possible. Employee productivity plays a crucial role in achieving positive business outcomes. Business success is tied to productivity, but myriad internal and external factors can impact employee productivity. Therein lie several challenges for businesses, as companies must balance operational goals and limitations with company culture initiatives, finances, and many more variables that can hinder (or improve) productivity.

How 24 Hour Fitness switched to Jira Service Management for happier and healthier teamwork

24 Hour Fitness worked with FMX Solutions to switch from BMC Remedy to Jira Service Management to reduce silos and save costs. Now 24 Hour Fitness is connecting Dev and Ops to collaborate better and make work more visible. Watch this Team 24 they’ve used Jira Service Management to transform their service management practices.

Leave Management System Software - A Complete Guide

In the complex modern working environment, where there is a high emphasis on employee availability monitoring accuracy, the need to implement leave management system software is also essential. The software accurately records time off and leave data. It gives managers and administrators simplicity and ease-of-access in staff availability management. However, you can’t just implement any leave management system, hoping it works for you.