Teams | Collaboration | Customer Service | Project Management

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Zoho Desk Chatbot

Enhance your Zoho Desk experience with Chatbot on Slack or Microsoft Teams and workflow automation, from Workativ. For Zoho Desk users and companies using Slack or Microsoft Teams, Workativ enables you to deliver an AI-powered conversational ai chatbot with workflow automation, to enable 24/7 AI based self-service for your employee support.  In this video, you can learn about:-

10 million cursors, working together in Miro

Today I’m excited to share that Miro has passed the incredible milestone of 10 million people who rely on our platform to bring their ideas to life. This number represents nearly 300% growth since March 1st, as millions of teams across the world have adopted Miro to stay connected and build engaged, collaborative cultures while working remotely.

Real World Information Management Use Case: Identifying Internal Breaches

When we think of data breaches, we think of nefarious hackers located in a dingy basement halfway around the world who want little more than to extort money. While some cybersecurity events do fall under that umbrella, an incredible 40% of breaches still occur the exact same way: as a direct result of the actions of your employees.

Scoro Adds French to Its Business Management Platform

We’re delighted to announce that in addition to Spanish, we’ve also made Scoro available in French. With the growing interest in our business management software from French-speaking countries, we wanted to respond to this demand and improve the experience for both current and future clients. Companies in more than 50+ countries use Scoro’s software daily – signaling a growing demand from companies eager to manage their business in a single place.

Part 1: How Customer Support Drives and Grows Recurring Revenues

“Customers buy products to enable and streamline their business operations. Services drive recurring revenue by helping customers to successfully adopt and apply products.” That’s how the new whitepaper by ServiceXRG introduces the concept of how well-defined service programs and effective adoption of your product can be the keys to maximizing recurring revenue performance.

How to Create a Project Schedule

Project scheduling is a critical and crucial part of project management and planning. It’s the yellow-brick-road that, when followed, will lead you to the gleaming project closure right on time. While project scheduling can feel like a daunting task, it’s an important step to project management and planning and will keep your project from quickly falling off the rails. But don’t worry.

Introducing Miro Experts: A hand-selected network to help customers solve visual collaboration challenges

Miro pioneered the collaboration market with its online whiteboard back in 2011 (as RealtimeBoard). Early adopters quickly got the benefits of getting together in front of PC screens and collaborating as if they were in the same room, but had trouble defining how to use it for work every day; or, what’s possible, and what’s not? As the solution was completely new, we joined those early enthusiasts in an exciting journey to establish online whiteboarding practices.

The Beautiful Game: Freshworks and the power of 10

Perseverance. Adversity. Defeat. Triumph. Freshworks has covered the pitch with an extraordinary decade in SaaS. Ten years strong, we buried the goal into the back of the net with big league wins­­—we were ranked number 16 on 2020 Forbes Cloud 100 list, recognized in the 2020 Gartner Magic Quadrant for IT Service Management Tools, named a ‘visionary’ in Gartner’s Magic Quadrant for CRM customer engagement center, to name a few.