Teams | Collaboration | Customer Service | Project Management

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13 Simple Ways to Build Collaboration Skills in the Workplace

Collaboration skills are essential for any team and an individual’s success. It seems like a simple thing to be able to operate like a well-oiled machine, but the truth is it’s not nearly as easy as one thinks. Whether you’re already part of a team or are still building one, the question about how to get members on board and to work together seamlessly has probably come to mind.

Popular integrations in Confluence Cloud

Chapter 4 and the final installment in Atlassian's "How To Get The Most Out Of Confluence Cloud" series. In just under 5 mins, this video demonstrates how to use popular integrations in Confluence. Get an overview of Atlassian’s Marketplace and learn how to use the Jira, Trello, Google Drive, Slack, Gliffy, and Draw.io integrations and apps with Confluence.

Make the most of shadow IT: balancing rules and culture

Shadow IT – tech used in an organization that is not administered by that organization’s IT department – accounts for the majority of the cloud tech at most companies. Understandably, the risk this implies might keep a security pro up at night; Gartner estimated in 2016 that by 2020, a third of successful attacks experienced by enterprises will be on their shadow IT resources.

Automate your workflows with the Teamwork + Integromat integration

More and more companies are realizing the time-savings and workflow efficiency they can gain by integrating the apps in their tech stack. At Teamwork, we know how important integrations are, so we’ve built a suite of products that are designed to work together from the get-go. Unfortunately, not all apps natively integrate with one another so easily, leading to disjointed workflows and a lot of time wasted switching between multiple apps to make manual updates.

Skype for Business-End of Life: Need an alternative? Find it Here.

The end of life statement of Skype for Business Online service, made by Microsoft on 30th July 2019, was an alarming announcement for skype customers who were accustomed to using this platform. Since the term ‘end-of-life’ has confused many people, let us explain it a bit more.

Knowledge management, collaboration, and engagement in Confluence Cloud

Chapter 3 in Atlassian's "How To Get The Most Out Of Confluence Cloud" series. In just under 3 mins, this video demonstrates how to use Confluence for popular use cases like knowledge management, collaboration, and employee engagement. Learn how to use tables, anchored headings, comments, and blogs.

The Expert Guide to Customer Success

Every business dreams of having countless satisfied and loyal customers. Once you’ve crossed a certain point, those people are more than just customers – they are enthusiastic promoters and brand advocates of yours, who wouldn’t dream of ever switching to another competitor. Of course, these types of customers are rare. And to acquire them, businesses have to pull out all the stops, and develop a strong focus on a critical area: customer success.