Teams | Collaboration | Customer Service | Project Management

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Need For an Effective Insider Threat Incident Response Plan - Key strategies to practice

Proofpoint Threat Report 2024 indicates that 80% of industries experience negative consequences due to growing data breach incidents. Rising instances of workplace non-compliance and unauthorized data exposure mostly involve threats within organizations (70%), including intentional, unintentional, and accidental internals. The alarming insider threat landscape hints at the high demand for data-critical businesses to implement a robust incident response plan and strengthen their security posture.

Discover why Time Doctor is the leader in time tracking solutions

Time Doctor was recently awarded a prestigious spot on the 2024 Capterra Shortlist for Time Tracking Software. This shows that it is the best and most well-known software in its field. This award from Gartner Digital Markets shows how great Time Doctor’s features and benefits are, which is why businesses all over the world choose it. Take a close look at what makes Time Doctor different from other games.

Need an alternative to Workplace by Meta? Our #1 intranet platform has you covered.

Bummed about Meta’s recent announcement that it’s shuttering Workplace and recommending Workvivo as an alternative? Don’t be. While it might feel like the impending shutdown leaves you in a lurch, you don’t have to go from bad to worse. This is an opportunity to upgrade to a No. 1 intranet platform purposefully designed to enhance the employee experience.

How to start a virtual assistant business

Are you thinking of setting up your own virtual assistant business? You’ve come to the right place. With more companies relying on remote workers, working as a virtual assistant (VA) is easier than ever. In this article, we’ll go through everything you need to know before starting your VA business.

5 process map templates to document, streamline, and optimize your processes

Inefficient processes carry a big price tag for businesses. Formstack’s State of Digital Maturity report found that 51% of U.S. workers spend at least two hours a day on repetitive or inefficient tasks. That translates into an estimated $14,560 per employee per year that could be invested in growth. One of the best tools for streamlining efficiencies (and banishing inefficiencies) is a process map.

Change Request: Definition, Form, And Free Workflow Template

Change is an inherent part of technology and Service Management — constantly evolving to meet new challenges and improve efficiency. In the realm of IT operations, the term "change request" is a pivotal tool for facilitating these necessary adaptations, guiding the transition of services and systems with precision and control. The concept of a change request spans multiple disciplines. However, keep in mind that this article zeroes in on its specific application within the service desk environment.
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Best Software For Operations Management: Finding The Right Solution

The best software for operations management will come with a range of in-built workflow automation solutions and task management tools, helping to radically streamline your operations. Are you... As a senior business executive and consultant with more than 20 years of experience leading global organizations of all sizes, I understand the complexities businesses face in choosing effective operations management software solutions. With a deep knowledge of process automation software, workflow automation solutions, project management software, and task management tools, I'm here to guide you toward the best solutions tailored to your needs.

Say hello to the updated Planning Overview

Today, we’re excited to roll out a brand new look and feel to the Planning Overview. It’s the same report you know and love, only we’ve given it a glow-up and boosted functionality to help you report on resourcing data alongside time, capacity, and staffing information. Before we jump in, let’s remind ourselves of why we would use the Planning Overview?

From conversation to action: How AI-powered workflows are transforming workplace collaboration

Mattermost is at the forefront of providing a seamless platform for teams to connect and collaborate. Our AI assistant, Mattermost AI Copilot, has already proven invaluable, automating tasks and answering questions with conversational ease. But we’re envisioning a world where Copilot can do more than just chat. Today, we’re exploring an experimental fork of the Mattermost AI Copilot in a cloud demo environment.