Teams | Collaboration | Customer Service | Project Management

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Choosing The Right Atlassian Tools For Project Management

For companies seeking to streamline project management through enterprise-grade collaboration tools, Atlassian offers a robust suite like no other. Atlassian project management solutions are designed to increase visibility, automate processes, and enhance team productivity, making them a worthwhile investment for organisations looking to make their workflows more efficient.

The User Survey plugin: A new way for customers to gain valuable insights from end users

At Mattermost, we’re laser-focused on ensuring our customers get the most out of their Mattermost deployment investment. To do that, they need insight into how their user base is using the platform and what’s working best for them. Right now, getting insights about their user base’s experience is not easy. To get the data they need, some customers have leveraged external survey solutions, but others in air-gapped environments don’t have that option at all.

Change management in IT: What is it and how does it work?

As Greek philosopher Heraclitus once said, "Everything changes and nothing remains still, and you cannot step twice into the same stream." Ironically, change is the only constant — not only in life in general, but also in IT processes. IT teams may need to upgrade their hardware, migrate from on-premise services to the cloud, implement a new security patch, or deal with server breakdowns. How do you handle these changes to ensure minimal to no disruptions to service quality?

10 Best Vendor Management Software Solutions for 2024

Every organization wants to boost operational efficiency and improve costs while doing so. Achieving both is only possible if the organization partners with strategic external vendors and leverages the services of contract employees. But there’s a catch: overseeing these external relationships can add to already-overwhelmed teams. Enter vendor management software. A tool that centralizes all vendor information for one-click access.

10 Best Procurement Management Software in 2024: A Handy Guide

Adopting the best procurement management software can streamline expense management and boost efficiency. This approach transforms the procurement process into a value-driven, results-oriented system that stakeholders will appreciate. To make this a reality, teams are turning to procurement tools to maximize resource value. And leaders are giving the go-ahead for AI and automation to refine operations and achieve better outcomes.

Choosing Sales Dashboard Software: A Practical Guide

Any Sales Director worth their salt knows you need to be on top of your numbers. And if you want your sales team to be successful, you need them to be on top of their numbers too. For many, the single best way of achieving this is with a sales dashboard. A sales dashboard gives you and your team a single view of your most important metrics – so you can access them at a glance.

The True Cost of Absenteeism and How to Combat It

Are you concerned about the impact of employee absenteeism on your organization’s productivity, morale, and bottom line? Do you wish to understand how to calculate absenteeism rates and implement effective strategies to reduce them? Look no further. This comprehensive guide will give you a fresh perspective on employee absenteeism, its actual cost, and how to combat it.

Product Roundup: What's new in Rocket.Chat 6.9

We are committed to ensuring our customers’ voices are heard. With every new version, we are actively seeking ways to enhance Rocket.Chat as an effective platform for communication, collaboration, and business goals achievement. If you've been with us since the start of the year, you'll notice we've introduced a new version practically every month, illustrating our unwavering commitment to constant improvement.