Teams | Collaboration | Customer Service | Project Management

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Teamwork CRM turns one today!

Happy First Birthday Teamwork CRM! One year ago today we launched Teamwork CRM — and what a year it has been! Since launching, we have worked hard to continuously improve the product, respond to customer feedback, and continue to grow as we help our customers scale their businesses. It’s been a really rewarding year, and the highlight for me as the Product Manager has been speaking to so many great people, who also happen to be our customers.

Five expert tips for running effective virtual meetings

Meetings are ubiquitous across companies of all shapes and sizes, and it takes a conscious effort to ensure they’re actionable and productive, rather than a laundry list of status updates. As teams around the world have transitioned to fully remote-work, many have had to completely rethink their meeting practices, including everything from content to cadence.

Provide solutions when offline with Freshdesk Field Service Management

As a field service provider, it is routine to receive calls for help from remote places. At Freshdesk, we see our customers responding to field service requests daily and delivering solutions in person when helpdesk agents can’t do the same remotely.

Mattermost localization: 700,000 translations, hundreds of contributors

Mattermost shipped with Spanish in version 2.0 on February 16, 2016. The effort was largely completed by our first translations contributor, Elias Nahum. The very next month, Mattermost shipped with Brazilian Portuguese, soon followed by French, Japanese, and more. Today, Mattermost ships in 16 languages, and 26 other languages are in progress. In total, hundreds of contributors have translated more than 700,000 words. 700,000 words. Wow! I am amazed by what our localization community has achieved.

Digital Workers to the rescue: Reasons why Digital Transformations fail and how AI-Powered Chatbots with Automated Workflows can help

Chances are, you have found yourself on this blog because you’re a Business Owner, a CIO, or an IT Manager, who’s looking toward digital transformation to stay relevant with changing times. Can’t blame you though. According to this survey, market pressures are the leading drivers of digital transformation as most efforts are spurred by growth opportunities (51%) and increased competitive pressure (41%).

Using Miro to run seamless remote meetings & workshops

Whether you’re running a professional workshop, holding an impromptu brainstorming session, or transitioning your Agile ceremonies online, managing and facilitating online sessions can be challenging. From introducing new technology to keeping everyone on track, there is a lot to consider. Over the last weeks and months we’ve seen a growing need for solutions that enable online, collaborative sessions.

Looking at Asana's Anatomy of Work: Remote Teams Survey

As the world recently transitioned to remote work, at Asana, we have been curious about the impact on people navigating the realities of working from home. In a time when clarity, empathy, and human connection are imperative, it’s important to understand how new worldwide macro trends affect people on a personal level. To do so, we conducted a survey to evaluate the behaviors and attitudes of 5,140 full-time employees currently working from home.

5 tips for effective change management communication

As businesses respond and adapt to life after the COVID-19 pandemic, it’s more important than ever that organizations get their internal communications right. To do that, senior leaders should focus on the audience of their change management communication: their employees. Read on to find out how a focus on effective communication and employee engagement can help you carry out an organizational change for your business.