Teams | Collaboration | Customer Service | Project Management

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flowace

BPO vs KPO: 10 Differences That You Must Know

Jul 2, 2024 By Varun Kodnani In Flowace
BPO vs KPO: Outsourcing business services is a well-established technique among many established corporations. Often, small businesses don’t have enough resources to build an in-house team. They opt for outsourcing, be it knowledge process outsourcing (KPO), which involves delegating high-level tasks demanding specialized expertise or problem-solving to external organizations, or BPO call centers, which manage client queries.
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wanywhere

Importance of Data Privacy - Effective Solutions for IT Teams

Jul 2, 2024 By wAnywhere In wAnywhere
Around 90% of organizations expressed concerns about growing internal data threats in 2024. Among them, 53% of organizations struggle to detect and eliminate data risks while 37% of organizations face difficulties in predicting and preventing internal data breaches than external data attacks. The rise in unvalidated data exposure has almost doubled since 2019 hinting at an urgent need to control malicious insiders and ensure information security.
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asana

How to build your critical thinking skills in 7 steps (with examples)

Jul 2, 2024 By Julia Martins In Asana
Critical thinking is, well, critical. By building these skills, you improve your ability to analyze information and come to the best decision possible. In this article, we cover the basics of critical thinking, as well as the seven steps you can use to implement the full critical thinking process. Critical thinking comes from asking the right questions to come to the best conclusion possible.
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miro

Collaborative cloud architecture diagrams: what they are and how to master them

Jul 2, 2024 By Brendan McConnell In Miro
Companies are investing big in cloud infrastructure worldwide, with no signs of a slowdown on the horizon. We’re talking an eye-popping $1.35 trillion worth of spend being driven toward cloud services by 2027. That’s no wonder, given that 89% of organizations recently surveyed in Flexera’s 2024 State of the Cloud report say they’ve already adopted a multi-cloud strategy. Cloud is the backbone of many modern organizations.
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CurrentWare

What is User Activity Monitoring (UAM)?

Jul 2, 2024 By Dale Strickland In CurrentWare
In our ever-evolving cybersecurity landscape organizations must keep a watchful eye on user activity to ensure critical assets are protected against a potential insider threat. This practice, known as user activity monitoring (UAM), involves tracking and recording what users do on devices, networks, and applications. UAM serves a dual purpose: Improving security and understanding end-user behavior.
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exoprise

SaaS and Microsoft 365 Service Level Agreement Credit Recovery

Jul 1, 2024 By Simon Dion In Exoprise
In this article, we will be covering Service-Level Agreement (SLA) credits and the general steps Software-as-a-Service customers must take to recover them. We'll also go over the typical information required by SaaS vendors, how to collect this information, and how CloudReady synthetics can expedite the SLA credit recovery process. SLA credits are a type of compensation to customers by service providers when service providers fail to achieve the agreed-upon service levels. These credits are applied to customer accounts as monetary refunds or credits to be used for future services.
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nifty

Top 10 AI Construction Software To Use In 2024

Jul 1, 2024 By Jeffrey Kagan In Nifty
AI has transformed every industry’s operational landscape in one way or another. AI construction software helps enhance safety measures and refine design accuracy, making it a cornerstone of modern construction methodologies. Most construction professionals consider AI essential for improving project outcomes and operational effectiveness through AI construction site monitoring and AI project management.
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chanty

11 Essential Collaboration Skills for Effective Teamwork

Jul 1, 2024 By Chanty team In Chanty
There’s no doubt, nothing in today’s work environment is ordinary. It’s a fast-paced, interconnected, and hybrid workplace. That’s why collaboration is the recipe for a successful team. Effective teamwork is the cornerstone of high-performing organizations. It allows them to innovate, adapt, and achieve their goals. But what does it take to build a genuinely collaborative team?
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insightful

The Manager's Lifeline: Zen to Done's 10 Habits for Sanity and Success

Jul 1, 2024 By Dora Ordanić In Insightful
Explore the 10 key habits of Zen to Done (ZTD) and how they address common managerial challenges. See how Insightful's workforce analytics complement ZTD, providing data-driven insights to optimize your productivity. Transform your approach to time management and task prioritization.
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