This episode features an interview with Aniisu K. Verghese, Founder of Intraskope, a boutique internal communications and personal branding consultancy serving global markets. In this episode, Shawn and Aniisu discuss inclusive internal communications, strategies for building organizational trust, and how AI is streamlining employee experience.

When your team is collaborating in Slack, but managing projects in another tool, context can get lost and progress slows. With Slack lists, you can capture, visualize, and stay aligned on tasks where you’re already working.

Operations is a critical role within agencies today. But beyond the day-to-day, there’s a big opportunity to leverage this role as strategic driver of growth and efficiency. How can you develop both yourself as a leader and your agency to deliver better results? In this episode, Ryan McNamara, Head of Operations for Rise at Seven, highlights 3 key areas that every ops director should focus on: Financial rigor - what metrics you should be looking at and how often, to help you make strategic decisions.

As you start planning for the next quarter, you might find that your team’s ideas and goals are scattered across channels, docs, and spreadsheets. With Slack lists, you can create a straightforward catalog of planned work, improve visibility across teams, and discuss priorities where you’re already working – in Slack! LEARN MORE: hhttps://slack.com/help/articles/27660660362131-Slack-lists--Plan-work-for-the-next-quarter.

We know how critical it is to find the email you’re looking for quickly, so we just shipped significant improvements to search. We’re surfacing more relevant search results and you can filter results by attachment — like PDF, images, and more. You can also select emails in the search results and take action on them. To make the searching easier, you’ll see a list of recent searches before you even start typing in the field.

In this video, we will be reviewing the ConnectWise PSA integration along with it's benefits. We'll also walk you through the configuration process to quickly configure the integration. The ConnectWise PSA integration allows for tickets to be automatically created and closed upon Exoprise Alarms being triggered. With tickets being created in ConnectWise PSA, you can begin automatically assigning tickets based on the alarms triggered in Exoprise using workflow rules.

New Feature Release: Reverse Views Group & Swimlane Order! In our latest update, we're excited to introduce a highly requested feature: Reverse Views Group & Swimlane Order. This enhancement allows you to easily organize your data views, ensuring you can focus on the most relevant information for better visualization and usability.