Teams | Collaboration | Customer Service | Project Management

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How Workplace by Facebook is Taking on Slack? Comparing Chat, Call, Notification and Other Features

Launched in 2013, Slack continues to grow at a heady pace, boasting 10 million daily active users and 85,000 paid customers. Despite Slack’s blatant success, quite a few tools are breathing down its neck. Workplace by Facebook is surely one of them. With Meta’s recent announcement that Workplace will be shutting down in 2026, now is the perfect time to explore what this platform has to offer in our team chat wars series.

6 Benefits of citizen engagement for effective governance

‍ Active citizen engagement enables the public to share their opinions on core government decisions with ease and security. This is why it serves as one of the key pillars of a functioning democracy. Additionally, by 2050, two-thirds of the global population will likely live in cities. So, the local governments will need to focus more on involving citizens to meet their needs and aspirations effectively.

Citizen engagement in local government: A guide to best practices

‍ What is the secret to promoting a thriving democracy at the grassroots level? The answer lies in citizen engagement in local government. A 2022 survey by Rock Solid found that 62.8% of people reported being satisfied with their access to local governance. This indicates the need for a more significant level of engagement. It also underscores why encouraging citizen involvement in local governance has to be focused.

"Work About Work": Could this Phenomenon be Secretly Hurting Your Team's Productivity?

Work about work activities are stunting your company’s growth as they detract from meaningful work. Overcome the impact they have on your team’s ability to be productive with this one simple solution.

Basecamp Pricing: What You Need to Know and How to Pay Less

When it comes to project management Basecamp is one of the most well-known names in the game. Founded in 1999 and officially presented in 2004 by 37signals, it is only a year younger than PayPal. Since then, Basecamp has become one of the leading project management tools, helping countless teams across industries stay organized and collaborate better. Their focus has always been on ease of use.

Trello Pricing Scheme: How to Pay Less Every Month

Trello, the visual project management tool that’s famous for its user-friendly Kanban boards, has come a long way since it first launched in 2011. It was originally designed to help teams manage tasks and projects more efficiently, and it quickly gained a following thanks to its intuitive design and flexibility. Fast forward to 2024, and Trello is still going strong in a competitive market, evolving to meet the needs of both individuals and teams across various industries.

Why intranets fail reason #2: Employees lack easy access to all the tools they need

The future of workplace efficiency depends on intranet systems that serve as the central hub for all daily operations. But that’s only possible when an intranet can integrate everything employees need to complete their work efficiently. When they are expected to log into multiple systems or dig through various platforms, productivity plummets, engagement falters, and digital friction sets in.

OneDesk - Get Started: Web Widget

The OneDesk web widget is a simple to implement integration with your website. Add the widget to provide support tools to your customers and prospects. The widget can include: a live chat, ticket portal, knowledge base, AI bot, forms, and custom homepage. OneDesk combines Help Desk, Project Management, & Professional Service Automation software into a single application.

Time is money: How a high-performance intranet accelerates outcomes for financial services orgs

Our State of the Intranet and Future of Employee Technology report uncovers insights to guide intranet purchasing and optimization decisions for program leaders in the financial services sector. Discover current trends in AI integration, user experience, security and more to enhance employee engagement, boost productivity, and drive organizational success in an increasingly digital and regulated world.