What is Freshdesk?
Freshdesk is the all-in-one helpdesk solution powered by AI to streamline your operations.
Teams | Collaboration | Customer Service | Project Management
Collaborating To Help Teams Work Better In The Modern Workplace
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What's new in Asana | June 2024
Welcome to the June edition of What’s new in Asana. First, specify the impact of subgoals, projects, and tasks that automatically contribute to a goal’s progress with weighted goals. Next, view capacity plans grouped by projects to manage project staffing. Finally, manage your billing cycle more effectively by temporarily pausing the licenses of inactive users in your domain. For a full list of what’s new this month, check out our Release Notes in the Asana Help Center.
What is project management? Benefits, process, and tools
Not every company or team has a formal project management process. Whether you work at a large organization or a fast-growing startup, formal project management may not be something your team has prioritized yet. But now, you’re finding it increasingly difficult to stay organized and collaborate with teammates. You might be wondering if you need project management—except that’s just a thing for teams with dedicated project managers, right?
Feature Focus: Effortless time reporting | Teamwork.com
Time is money, so make every minute count. Our platform helps you easily track your billable hours and focus on the right clients to maximize your business's profitability.
Stop Selling Implementation Services (& Do This Instead) w/ Max Traylor
Agency clients I talk to often want more strategic consulting from the agencies they hire. At the same time, many agencies feel like the services they’re delivering are often undervalued by the clients they serve. If both of these are true, then why are so many agencies caught in what Pete Caputa calls the “Tactician’s Trap” where it feels like you’re on an endless hamster wheel selling implementation services without being valued for the strategic insights you can provide to your clients.
Cloudflare's startup journey with Atlassian | Atlassian for Startups | Atlassian
Cloudflare Co-Founder Michelle Zatlyn and Atlassian Co-Founder Scott Farquhar shared how Cloudflare built and scaled with the Atlassian platform from MVP to IPO at Team '24. It’s never too early to start with Atlassian.
How to take effective meeting notes: Templates and tips
Taking good meeting notes is an important project management skill to have. By providing your stakeholders with good meeting notes, you’re offering clarity into important conversations and key decisions being made, even if they’re unable to make the meeting. In this article, we discuss different note-taking techniques so you can create effective meeting notes. Meetings are an important part of projects—they are where decisions get made and team members connect with each other.
Why AI agents mark a massive change in CX
Autonomous AI agents will be the new first point of contact in CX – instantly ready-to-go and capable of resolving the vast majority of customer issues.
How architects use project management software (+ 5 top tools)
As a professional in architecture, do you ever feel like you’re spending so much time managing business operations that you don’t have enough time to, you know, architect? It’s frustrating — and frustratingly common. You’re juggling multiple clients and projects (not to mention internal team members and external stakeholders), and someone has to keep everybody focused on the right tasks at the right time.
4 mind mapping methods to spark creativity
Reflect on the last time you had to sit down and think through something — whether it was a complex problem, an important project, or a new product feature. Your brain was likely a jumble of questions, ideas, tasks, and tangents. And while that buzzy creative energy is a good thing, it can be tough to make sense of all of the random pieces of information spinning in your head. That’s exactly where the mind mapping method comes in handy.