Autonomous AI agents will be the new first point of contact in CX – instantly ready-to-go and capable of resolving the vast majority of customer issues.

Taking good meeting notes is an important project management skill to have. By providing your stakeholders with good meeting notes, you’re offering clarity into important conversations and key decisions being made, even if they’re unable to make the meeting. In this article, we discuss different note-taking techniques so you can create effective meeting notes. Meetings are an important part of projects—they are where decisions get made and team members connect with each other.

In an effort to offer multiple ways to easily manage, view, and log time across all projects and tasks, we’re thrilled to share that you now have two ways to view your timesheet. Calendar view and Sheet view will both provide customizable, flexible, and efficient time logging experiences to better match how you choose to log your time.

As a professional in architecture, do you ever feel like you’re spending so much time managing business operations that you don’t have enough time to, you know, architect? It’s frustrating — and frustratingly common. You’re juggling multiple clients and projects (not to mention internal team members and external stakeholders), and someone has to keep everybody focused on the right tasks at the right time.

As a business owner or sales leader, you understand the critical role that managing customer relationships plays in the success of your enterprise. That’s why having the right enterprise Customer Relationship Management (CRM) systems is essential. These robust solutions are designed to empower large businesses and organizations like yours to effectively manage customer data, automate sales and marketing processes, and ultimately drive growth.

Businesses often find themselves entangled in the web of complex customer interactions and inquiries. As companies scale, the intricacies of providing consistent, high-quality customer support can escalate swiftly. That's where TeamSupport steps in, turning complications into simplified processes. With a laser focus on efficiency and clarity, TeamSupport streamlines the customer service experience.

How we work is changing, which means how leadership works are also changing. The rise of remote working has created new challenges for leaders, from managing teams across different timezones to fostering connections between colleagues who might never meet. But it’s not all bad news! The shift towards remote work can also present exciting opportunities for leaders to create more effective and efficient workplaces – if they know how.

What makes an effective employee management system? An ideal staff monitoring system is one where there is no room for intrusive monitoring, everyone is working in coordination, and the workflow is obstruction-free. Furthermore, you also require a healthy working environment. However, how do you achieve that? With so many complex projects and tasks for you to handle, achieving a perfectly managed system can be a challenge. You need the best Productivity Measurement Software for the job.

Looking for a free employee attendance sheet template? If you need a surefire way to track your employees’ working hours while ensuring that they get paid correctly – you need an employee attendance sheet. An attendance sheet template will save your time and money when tracking the billable hours of your team. In this article, we’ll provide three useful employee attendance sheet templates to save you the hassle of creating a new attendance sheet from scratch.