Teams | Collaboration | Customer Service | Project Management

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scoro

A Beginner's Guide to Project ROI (And What To Track Instead)

Jun 5, 2024 By Team Scoro In Scoro
Ever take on high-revenue projects and get surprised by low (or even negative) profits at the end? Talk about frustrating. In this guide, we’ll explain project return on investment (ROI), and you’ll discover a more accurate way to measure project profitability than simple ROI calculations.
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monitask

Maximizing Employee Integration: Key Questions for Effective Onboarding Surveys

Jun 5, 2024 By Thomas Simon In Monitask
Onboarding surveys are essential tools that help organizations measure the effectiveness of their onboarding programs. By systematically gathering feedback from new hires, these surveys provide critical insights into the initial experiences and perceptions of employees. This feedback is crucial for refining onboarding strategies and ensuring that new employees feel valued and integrated from day one.
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InvGate

10 Help Desk Workflow Examples to Implement Right Away

Jun 5, 2024 By Jorge Farah In InvGate
Navigating the complexities of IT Service Management (ITSM) can be challenging, but mastering help desk workflows can make all the difference. They are the backbone of efficient service operations, ensuring that tasks are handled swiftly and consistently. In this article, we’ll dive into the world of service desk processes, highlighting how workflow automation can revolutionize your operations.
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Salesforce Integration for Miro: 2 Way Data Sync

Jun 5, 2024 By Miro In Miro
The Salesforce integration for Miro integrates a real time, 2 way data sync between Salesforce and Miro. This video will show you how to import Salesforce opportunities, accounts, and contacts directly from your Salesforce instance. Once you’ve imported your Salesforce Objects within Miro, you can then edit, update, and collaborate on Salesforce Objects directly in Miro without leaving your Miro board. All updates you make in Miro will be updated in Salesforce in real time. At the end of the video, you will learn a bit more about enhancements which will be made to the app in the future, such as more filtering capabilities.
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scoro

June 2024 Version Update: Time Off, BambooHR & Salesforce

Jun 5, 2024 By Sintija Ērgle In Scoro
With summer starting and vacation plans in full swing, we’re bringing a much-needed breeze to handling your team’s work time. You can now easily manage time off directly from your Scoro’s calendar or sync data over from BambooHR. We’re also launching our Salesforce integration and doing a few tweaks to frequently used buttons to make your daily workflows smoother.
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teamsupport

Raising the Bar in Support Software: The TeamSupport Method

Jun 5, 2024 By TeamSupport In TeamSupport
In the world of customer service, businesses of every scale are constantly on the lookout for that perfect tool. That one solution that not only promises to streamline their customer support, but actually delivers on that promise with grace, agility, and, most importantly, tangible results. Enter TeamSupport. What truly sets TeamSupport apart in a sea of competitive offerings? Let's discuss the landmarks that make TeamSupport stand out and ensure we excel in delivering unparalleled customer support.
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How Deliveroo unlocked the power of Jira for customer service

Jun 5, 2024 By Atlassian In Atlassian
Learn how Deliveroo uses Jira Service Management to support their biggest customers and restaurant integrations, delivering more than 100M food orders per year. Hear this Team 24 session covering how they’ve created connected support experiences, automated their workflows, and brought development teams closer to customers.
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exoprise

Troubleshoot WiFi and Wireless Networking Issues Everywhere

Jun 4, 2024 By Simon Dion In Exoprise
In today's varied workspace dynamics, wireless networking issues can greatly impact user experience and productivity. Whether it's slow download speeds, poor wireless coverage, connectivity, or collaboration problems during virtual meetings, wireless troubleshooting is crucial to ensuring remote and office productivity.
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Vivantio

Intelligent Workflow Automation: Innovative Organizational Processes

Jun 4, 2024 By Vivantio Press In Vivantio
Managed Service Providers (MSPs) are constantly striving to optimize their service delivery and maximize efficiency for their clients. As a result, Intelligent Workflow Automation (IWA) has proven to be a powerful tool empowering MSPs to leverage cutting-edge technologies like AI, machine learning, and Robotic Process Automation (RPA) to revolutionize how they manage client workflows. IWA goes beyond simple automation.
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DeskTrack

Top 10 Attendance Apps for Employees in 2024

Jun 4, 2024 By DeskTrack In DeskTrack
Are you looking for the best Attendance Apps for Employees in 2024? In the modern business atmosphere, it is essential to accurately and effectively monitor attendance. The American Payroll Association report, stating that you can save up to 4% on payroll costs by automating attendance supports our claim. Another report by Deloitte states that around 70% of companies consider that accurate attendance monitoring increases workflow and productivity.
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