Teams | Collaboration | Customer Service | Project Management

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2 out of 3 Gen Z workers prefer the option to work from home

A recent survey conducted by Randstad highlighted the relevance of work-from-home arrangements in attracting Gen Z workers. The findings indicate a substantial shift in the expectations placed on employees in the workplace. Preferences for working remotely have expanded beyond the younger generation to include a wider range of age groups.

Introducing the world's most complete CX solution for the AI era

Zendesk was founded on the belief that CX could be better, bringing a beautifully simple, easy-to-use solution to the legacy world of expensive call centre technology. Nearly two decades later, we’re here to disrupt the industry once again – this time with AI.

What is API Integration? Understanding the Essentials

Welcome to Vivantio’s guide on API integration, where we will uncover the essentials of this powerful technology and how it can transform the way you automate your business processes, streamline your enterprise workflows, and enhance productivity. The seamless exchange of data and functionality between software applications and systems is paramount for efficient operations. This is where API integration and API management plays a pivotal role.

School Automation: 10 Processes You Can Automate

School automation is the secret component of robust administration in 2024. ‍ In my two decades of experience as a senior business executive and consultant working with global organizations of all sizes, I've witnessed firsthand the transformative power of automation across various sectors. Education, in particular, has undergone significant changes with the adoption of automation, revolutionizing administrative processes, and enhancing operational efficiency within schools. ‍

4 Confluence add-ons to take your team's collaboration to the next level

As a Confluence user, you know the power of collaboration. Sharing information, ideas, and projects creates a work environment where everyone can contribute to the greater whole. And more and more people are concerned with creating collaborative work environments. As the Harvard Business Review put it, “Collaboration is taking over the workplace.” We’ve built Confluence to be the place for your team’s work, documents, and ideas, so that everyone can be on the same page.

12 Time Tracking Software to Improve Productivity in 2024

Teams need to maximize productivity to achieve their objectives. From juggling multiple projects to meeting tight deadlines, the ability to manage time effectively makes all the difference. This is where a time tracking software can be a game-changer, streamlining workflows, enhancing accountability, and elevating productivity levels for teams of different sizes. Time tracking software streamlines workflows, enhances accountability, and elevates productivity levels. They empower teams to work smarter.

What AI advancements mean for product development teams

By providing access to vast amounts of data and increasing computational power, AI and machine learning are changing how we work. In product development, this new technology is creating an opportunity for Agile teams to overcome the limitations of traditional processes and instead focus on more meaningful work.

A picture is worth a thousand words: diagram add-ons for Confluence

Memos, post-its, endless meetings: these are a few of the ways you can slow down team productivity. You’re often much better off communicating ideas quickly and simply with diagrams. There are several great Confluence add-ons that help you easily create beautiful diagrams, including Confluence Diagramming by Creately, Gliffy, and Graphviz — that are intuitive, fast, and smart. They take care of creating and embedding simple, easy-to-use diagrams, so you can focus on what matters to you.

Why You Should Make Sure Your Employees Take Their PTO

Are you bosses who always ask your employees to take PTO? If so, there are a few good reasons for doing that. This article will discuss the advantages of allowing employees to take time off. PTO (paid time off) can do wonders for your business, and it’s essential to encourage your team members to take advantage of it!