The journey from manual to digital time tracking is a testament to the relentless pursuit of efficiency in the workplace. Initially, businesses relied on paper timesheets, where employees would manually record their hours worked. This method was not only time-consuming but also prone to human error. With the advent of computers and software, the transition to digital timesheets began.

Artificial Intelligence (AI) is transforming corporate operations, innovation, and customer service in the modern era of rapid technological growth. The powerful potential of AI to improve corporate processes was covered in a recent webinar that was hosted by Jim Iyoob, Chief Customer Officer at Etech Global Services, and Liam Martin, Co-Founder and Chief Innovation Officer of Time Doctor.

Numerous studies and market analyses highlight the indispensable role of personalization in fostering enduring customer relationships. Research from authoritative sources such as SmallBizGenius and Renderforest reveals a compelling statistic: 89% of customers remain faithful to brands that offer personalized service. In today’s competitive marketplace, delivering personalized customer service is not just an option—it’s a necessity.

According to a startling new report from FlexJobs, a trailblazing job search engine for flexible and remote work opportunities, 95% of employees now say they prefer to work from home, either completely remotely or in a hybrid environment.

Employee Monitoring Laws: There is no doubt that modern workplaces thrive on technology. It has transformed our work from company laptops to cloud storage. However, the question remains: how much can employers monitor their employees’ activities, and to what extent? Employee monitoring can be a valuable tool for boosting productivity and safeguarding company data. However, it is crucial to navigate the legal areas to avoid infringing on employee privacy rights.

So, you have set a strategic objective. However, how will you measure that you are progressing positively towards it? Evaluating Employee KPIs is your short answer. In this blog, we will cover everything you need to know about this key element for a successful business venture.

Governments across the world are digitalizing their services to better connect and serve citizens. To cater to the evolving demands, they rely on text messages for internal and citizen communication. Security is of utmost importance as they often deal with sensitive information regarding public safety, military, and diplomacy. Let us understand how you can build a secure messaging platform for military messaging, digital public service delivery, citizen communication, self-service, etc.