Teams | Collaboration | Customer Service | Project Management

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Here's Another Way to Integrate Aircall and Salesforce

For any sales team who utilizes phone calls as part of their sales strategy, Aircall and Salesforce are a match made in heaven. Indeed, there are thousands of users who combine these two platforms to create highly effective sales functions. If your business uses both Aircall and Salesforce, it’s likely you will have checked out Aircall’s Salesforce integration which allows you to integrate the two platforms.

How to Control Development Costs: Strategies for Cost Management in 2024

Mobile applications are becoming an essential tool for companies and entrepreneurs. They may create new income streams, improve consumer engagement, and streamline processes. But knowing the costs involved in mobile app development before jumping in headlong is essential to the success of a project. This article examines the variables that affect how much does an app costs and provides advice on how to control them.

Level Up with Basecamp | Basecamp Office Hours

In this Basecamp Office Hours session (recorded live on March 18, 2024), Kimberly from the 37signals Product Team and Ashley from Customer Support share a few Basecamp updates that long-time users may have overlooked. During this 45-minute session, the team walks through a few of the newer Basecamp features that will help users take Basecamp to the next level. They also answer customer questions live during the webinar.

The growing demand for moral leadership in today's business world

In an era marked by rapid transformations in workplace dynamics, there is a resonant and clear call from employees for moral leadership from the highest levels of management. The growing demand for leaders who prioritize principles, values, and collective well-being above personal gains represents a significant paradigm shift in expectations from CEOs and managers, far beyond a transient trend.

Companies boost profits by reducing employee burnout

At a time when companies are being held increasingly responsible for the health of their employees, a groundbreaking study from Belgium shows that putting the health and happiness of employees first is not only the right thing to do but also good for business. More and more people are missing work or getting burned out because of sadness. As a result, businesses are realizing that it makes financial sense to boost mental health care.

The future of work doesn't care where you work I Atlassian

Stagnating innovation, loneliness, and decreased productivity are just a few of the arguments against letting people choose where they work. And yet, offices don’t automatically solve any of these challenges. So what are the answers? How can we inspire creativity and keep people connected in an increasingly global, distributed world? What role should offices play in the future of work? Global Head of Team Anywhere Annie Dean and Fortune Reporter Jane Thier discuss why it’s time to stop obsessing over WHERE people work and instead focus on HOW they work.

How to Integrate Shopify & Zendesk for real-time reporting

If you're an ecommerce business who also uses Zendesk to manage your customer support function, then you may have thought about different ways you can integrate the two platforms. And you wouldn’t be alone. The more ways you can find to integrate and streamline these two platforms, the more time you are going to save as a business. In this article we explore how you can build real-time KPI dashboards that display data from Shopify and Zendesk, so you can stay on top of your customer experience.