The Evolution of Customer Support: Current Trends and Future Predictions
Is your team ready for the future of customer support? We've compiled some of the latest trends and advancements that will shape the landscape of customer service.
Teams | Collaboration | Customer Service | Project Management
Collaborating To Help Teams Work Better In The Modern Workplace
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Mastering change request management: Understanding its essentials, tips, and best practices
Change is unavoidable — but that doesn’t make it easy. Clients change their minds, industries evolve, and business trends pop up fast and fade away just as quickly. The longer you work in and around projects, the more you see how easy it is for changes to delay or even derail a project. To get a handle on project changes, many client services organizations adopt a formal or informal system of change request management.
What's New With InvGate: March Updates
March brings some relevant news for our solutions. InvGate Service Desk got certified, and InvGate Insight’s integrations have expanded, amongst other exciting announcements. But before we see the product updates in detail, let’s begin with huge company news!
Practical Solutions for Enhanced Productivity Management
Many businesses struggle with workplace productivity, impacting their bottom line. But you could unlock the full potential of your workforce and achieve exceptional results. This guide dives deep into practical solutions for productivity management. We’ll explore strategies to reduce overtime, boost employee morale, and propel your organization forward.
Miro Mastery for Product Managers: Win at Workflow
Discover how top product managers are revolutionizing their workflows with Miro in this essential guide. Tailored for the savvy product manager, this video dives deep into the strategic use of Miro for product management. From the basics to advanced techniques, we provide you with the tools and insights needed to manage your products more efficiently and creatively.
Effortlessly Importing Users with Excel Bulk Upload Feature in Flowace
Discover how to effortlessly manage user accounts in Flowace with our Excel bulk upload feature! In this tutorial, we'll guide you through the simple steps to import multiple users seamlessly into your Flowace platform using an Excel spreadsheet. Say goodbye to manual data entry and hello to efficient user management. Watch now and streamline your workflow with Flowace! Search suggestions employee monitoring software time tracking app clickup time tracking harvest time tracking time doctor software time doctor review.
The Impact of ITSM in Higher Education
Freshworks’ Fredrik Hallberg, Regional Sales Director speaks with Iain Cameron, User Services Manager at University of Aberdeen, and Sonja Browning, Chief Digital Information Officer at Brunel University to explore how higher education institutions can implement technology to improve student and staff experiences.
Ethical Monitoring Practices: Can the Internet be a Safe Space?
Can remote work monitoring make the Internet a safer place? Get the best monitoring practices for a secure and productive workplace. Optimize productivity while respecting privacy concerns.
11 Best Project Management Tools For Teams of All Sizes
Looking for project management tools? There are lots available—each varying in features and complexity, but each helps you keep your team organized and on schedule. In this guide, we’ll highlight a list of project management tools and software that help you manage tasks, collaborate with your team, and manage resources.