Why You Need Real-Time Project Tracking to Optimize Billable Hours
Did you know real-time project tracking can optimize billable hours and boost your profits? Learn how to increase productivity and streamline workflows with live insights.
Teams | Collaboration | Customer Service | Project Management
Collaborating To Help Teams Work Better In The Modern Workplace
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Yelp's remote-first policy boost applicants by 43%
Yelp’s audacious move to implement a remote-first strategy has redefined workplace standards by taking a huge step forward. The firm has seen an astounding 43% increase in employment applications since making its transition in 2021, a sign of the growing popularity of remote work. The 2024 Remote Work Report outlines the several benefits of this shift, including increased worker happiness, increased productivity, and a discernible improvement in general well-being.
Flexibility over proximity: Employee commute has increased to 27 miles
The work landscape is undergoing a dramatic transformation, reshaping not just how we work but also where we live about our workplaces. Significant shift towards remote and hybrid work models, compelling both employees and employers to rethink the traditional confines of the office. This article delves into the latest statistics and trends that are shaping the future of work.
Challenges and solutions in measuring operational KPIs
Success in today’s competitive business environment depends on understanding and ability to use operational Key Performance Indicators (KPIs). A clear image of the effectiveness, productivity, and general performance of a company may be obtained by monitoring these KPIs accurately. However, companies frequently face major obstacles in this pursuit.
Salesforce shifts focus to AI and strategic hiring
Salesforce is gaining attention in the rapidly changing field of artificial intelligence and technology thanks to its most recent strategic moves, which are intended to strengthen its staff and narrow its attention to generative AI. This article explores the noteworthy advancements and data that Salesforce recently disclosed, providing insight into the company’s strategies for hiring, cost containment, and technology innovation.
Best Practices for Effective Support: A Guide to Customer Intelligence
In today's highly competitive business environment, a company's success hinges on its ability to provide effective customer support. A key aspect of this is team collaboration - the more effectively your team can work together, the better they will be at solving customer issues and delivering a superior experience. Let's discuss how team collaboration and customer intelligence can enhance your team's performance.
Your guide to understanding (and improving) organizational efficiency
There’s a difference between getting the work done and getting the work done well. As a leader, you’re likely most focused on the second part. You don’t just want to get random tasks across the finish line at any cost — you want to maximize your team’s resources and deliver high-quality work that makes a meaningful impact on your organization. Whether you use the academic term to describe it or not, what you’re working toward is better organizational efficiency.
Share Miro boards with #googlemeet
Here’s how to share Miro boards during a Google Meet meeting. Use this feature for your next brainstorming session.
Product Lines and Products.
Take a look at how you can utilize TeamSupport products to automate your customer service experience and make a splash for your customers.
The 3 Client Communication Risks (& How to Avoid Them) w/ Susan Fennema
It can be terrifying to allow your clients to “see how the sausage is made,” and this is one of the main concerns related to handling client communications within your project management or professional service automation software. While there are benefits to streamlining your client communications and inviting them into the system that runs your agency–benefits like visibility, client perception & efficiency–each of those benefits comes with some pretty intimidating risks.