Teams | Collaboration | Customer Service | Project Management

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rocket.chat

8 best chat SDK and APIs to build great messaging experiences

Feb 29, 2024 By Sara Ana Cemazar In Rocket.Chat
Nowadays, where instant satisfaction and real-time communication are necessary, companies and individuals are always looking for new and creative methods to interact with their audience. This is where Chat SDKs (software development kits) come into play. With these tools and resources, developers may easily design dynamic, connection-focused chat functionality in their applications.
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flowace

The Top 19 bpo companies in the world (A Complete Guide)

Feb 29, 2024 By Varun Kodnani In Flowace
With the age of digital acceleration, businesses seek to optimize efficiency while navigating technological advancements and cost pressures. BPO outsourcing emerges as a strategic solution, allowing companies to focus on core competencies while reducing expenses. With the global BPO market valued at $249.9 billion and projected to grow by 9.1% by 2030, its importance is undeniable. Recognized by publications like Forbes, BPO outsourcing continues to redefine business operations across all scales.
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Apps & URLs | We360.ai

Feb 29, 2024 By We360.ai In We360.ai
With Apps & URLs, gain valuable insights into how time is spent across various applications and websites. Easily track which employees are engaging with productive tasks versus those spending time on non-essential activities. Enhance efficiency, optimize workflows, and foster a culture of productivity with We360.ai's Apps & URLs feature. Follow us here.
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asana

How to conduct an exit interview: Template and examples

Feb 28, 2024 By Team Asana In Asana
An exit interview is a conversation between a company and an employee who chooses to leave the company. When you create a safe environment for team members to give honest feedback, you’ll gain insight into how your company can improve. Learn how to perform an exit interview effectively so you can make the most of the experience. When a team member leaves your company for a new role, there’s an opportunity to learn why.
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Workstatus

Hiring Smarts: Red Flags to Watch Out for in New Hires

Feb 28, 2024 By Workstatus In WorkStatus
Hiring new employees is a high-stakes game for any business. When reviewing applicants, it’s crucial to watch for red flags that may indicate a bad fit. Key warning signs include the following: Screening for red flags allows managers to avoid disruptive and expensive hiring mistakes. It enables them to focus on candidates with real potential to excel in the role. Careful vetting during hiring is key to building a stellar team positioned for success.
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AI And Knowledge Management: How to Turn Ticket Resolutions Into Articles

Feb 28, 2024 By InvGate In InvGate
An updated knowledge base is essential to an organization's self-service offering. But keeping it updated is no easy task. What if you could have artificial intelligence work for you and help you with Knowledge Management? That's what InvGate Service Desk Knowledge Article Generation feature does! The Knowledge Article Generation feature allows you to transform service incident resolutions into knowledge article drafts in under 30 seconds (based on internal testing). The result? Time savings for help desk agents and updated knowledge base for the rest of your employees.
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time doctor

Remote work faces a chill as job cuts rise

Feb 28, 2024 By Time Doctor In Time Doctor
The changing nature of online work shows how the job market and office culture are changing in general, especially in the white-collar sector. As the story goes on, several important themes and meanings become clear. These will have a huge impact on the future of work. Fully remote staff were more likely to be cut last year than their colleagues who worked in office, according to Live Data Technologies, an employment data firm that analysed the status of two million white-collar workers.
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TrackingTime

Scheduled and Live Reports

Feb 28, 2024 By TrackingTime In TrackingTime
Scheduled Reports: We’re thrilled to announce an upgrade to our scheduled reports feature! Now, you can effortlessly send reports to multiple email recipients, even including individuals outside your organization. Automatically send your time reports to the management or your clients. Live Shared Reports: Your Shared reports have received a significant upgrade – they now automatically update on the public URL.
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Jira Service Management Premium: Assets | Atlassian

Feb 28, 2024 By Atlassian In Atlassian
In this 8-minute video, we’ll get to know some basics about Assets in Jira Service Management Premium. Assets is the name for the Asset Management feature included with your Jira Service Management subscription. You’ll learn about how Assets are structured and configured, understand some core concepts to get going, and see some examples of how this could look for your teams. Managing Assets in Jira can help reduce overall cost and effort by bringing more of your folks into a single ecosystem, allowing for greater communication and simpler management of your Assets.
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Workstatus

What is Double Time Pay & How to Calculate it?

Feb 28, 2024 By Workstatus In WorkStatus
As business leaders, you must understand the pivotal role of compensation policies in fostering employee morale, work performance, and overall satisfaction within the company. In today’s business management approach, fair compensation for employees’ extra time and effort is a prominent aspect that continuously demands attention. Especially, during peak work times when employers ask their employees to work beyond regular hours.
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