Are you aware of the hidden potential within your workforce? Many organizations overlook the most valuable asset—the employees who quickly adapt to new tools and technologies, enhancing their efficiency and productivity. With We360.ai, you can now identify, nurture, and incentivize these smart employees, allowing them to grow while contributing more to your organization. In this video, we'll show you how We360.ai helps you,

:Transform Your Customer Service with AI Messaging!: In this recording of our Zendesk Community Event on Making the Shift from Chat to AI Messaging, you will discover how to elevate your customer service from basic chat to Zendesk AI-powered messaging. This session provided valuable insights into transforming customer communication capabilities through the use of AI and machine learning.

Learn how to notify customers when a support tickets is resolved, and edit existing triggers to prevent duplicate emails. Timestamps: Where can I ask questions? Head to The Zendesk Community, our online discussion space where you can ask questions, post product feedback, share tips, and talk with other users worldwide, 24/7.

Agent Home: What's New with Zendesk - Featuring Zac Garcia During the latest Zendesk User Group Meetup, participants dove into Agent Home, an exciting new experience designed to enhance productivity through intelligent sorting, real-time updates, and collaborative support features. Zac Garcia, Zendesk Product Manager, discussed how the enhancements to Agent Home simplified the transition from the legacy agent dashboard, creating a smoother and more friction-free experience for users.