Teams | Collaboration | Customer Service | Project Management

%term

Phase-gate process in project management: What it is and how it works

It may sound like something out of a science fiction film, but the phase-gate process is a project management methodology that can offer a lot of benefits. It helps project teams break large projects down into checkpoints and milestones to ensure quality and viability before moving on to the next development phase. Of course, there’s no shortage of project management methodologies for client services businesses to choose from.

How Zendesk's customer experience software uses AI to deliver intelligent customer service

🤖 How Zendesk's customer experience software uses #AI to deliver intelligent customer service | Intelligent Customer Service by Zendesk 🛠 In this video, we reveal how Zendesk is leading the charge in leveraging AI across every layer of your support operations with intelligent customer service and team productivity tools.

How Does the New 5G Technology Affect Our Lives and Activities?

We’re living in a fast-paced world where technological innovations are drastically changing the way we live, work, and communicate. While everyone is concerned about AI, another development scared people to some extent – 5G. This is the fifth generation of wireless technology that acts as a revolutionary force with various applications. Having this in mind, we can indeed say that 5G is one significant change in the last few years.

Collaborate on design with Figma in Jira | The Developer's Edge | Atlassian

Modern software teams are multi-disciplinary, and design is integral to product development. However, there are often challenges during the handoff between developers and designers. It's hard for developers and designers to stay across each other's work, and things can be easily missed. We've partnered closely with Figma to create integrations that give better visibility into design work and notify when there are changes. This will help teams stay in sync and deliver work with fewer delays.

New "How I do it in Miro" video uplevels your user research process

Whether you’re new to Miro or a seasoned pro, it’s likely there’s more for you to discover to get the most out of the visual innovation workspace. There’s always Miro Academy, where you can take free courses and attend live training. But what if you want to learn — fast — how you can use Miro for your specific job?

What is a Gantt chart? A guide to mapping your project timelines

A Gantt chart is a horizontal bar chart used to illustrate a project’s schedule and related tasks or events during the project lifecycle. Find out how this type of chart can help you map tasks and keep deliverables on track. Maybe you’ve heard the term Gantt chart used around the workplace or in a project kickoff meeting. The problem is, you’re not quite sure what that is, how it helps with project management, or how to make one.

The essentials of building an effective team

It is literally impossible for every employee to deliver a ‘rockstar’ performance every workday. And no single individual can contain all the knowledge, skills and capacity required to achieve a company’s goals. You need effective teams—groups of people who can get along with each other, contribute meaningfully, pick up the slack as needs or availability changes, and keep each other accountable.

How does Survival of Business go Tough?

“No increase in Bill Rates, employee salaries are high or high operational cost, shrinking profit margins – No room to breathe”. In the current economic situation of volatility, businesses are having a hard time managing their margins to grow. The survival of a business is a constant challenge, shaped by a myriad of factors such as market dynamics, economic conditions, competition, and internal operations.

Finding the Ideal Timesheet Software for Your Business

Maximizing productivity and operations are essential for small businesses to thrive. Timesheet software, also known as electronic timesheets or employee timesheets, plays a critical role in achieving these goals by automating time tracking and offering valuable insights into your workforce’s activities. However, with options available, choosing the right timesheet software solution can feel overwhelming.