Teams | Collaboration | Customer Service | Project Management

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How "Ways of Working" Meetings Boost Teamwork?

Collaboration is key for any successful team. However, with competing priorities and busy schedules, it can be hard for team members to align and work together effectively. That’s where “Ways of Working” meetings come in. These regular touchpoint meetings provide a structured way for teams to build stronger working relationships. So, how do “Ways of Working” meetings accomplish this?

Elevating demand generation in your business

Demand generation can be the initial step to building a long-lasting relationship with your customers. So, making a good first impression is critical. Forget about the age-old cold calls and impersonal ads – now it’s all about creating genuine connections, becoming a trusted resource and guiding potential customers on a value-driven journey. If you need a demand-generation refresher: The goal is to generate and nurture leads. The key to this process?

Don't let ideas die post-retro: 5 ways to make retrospectives more actionable

The retrospective is a familiar end-of-cycle exercise for product development teams who follow Agile methodology. Done right, it can be a highly impactful process with the potential to improve how teams collaborate, function, and innovate. But all too often, teams skip this critical step of reflection in favor of moving on to the next “big” thing.

Project assumptions: Understanding their role and significance in project management

What are you assuming right this second? Lots of things! At a minimum: We all make assumptions about the world around us — it’s a part of navigating a complex and sometimes chaotic world. What good would we be in everyday life if we constantly doubted that gravity would hold us down, that electricity would keep working, and so on? We do the same thing in projects: we make certain project assumptions so we can focus on the less certain stuff between those assumptions.

The Complete Guide to The IT Help Desk: Definition, Features, And Benefits

If you’re reading this, you probably have an IT support team in your company, but there’s a significant chance you don’t have an IT help desk at your disposal – something that needs to change ASAP. There are a large number of reasons why that should be your number one priority. Here are the ones we consider the main three: At the end of this guide, you’ll have a clear view of how you can make all three (and more) possible. Let’s begin!

Insightful Dominates G2 Winter 2024 Rankings: Leading the Charge in Employee Productivity Software

Discover how Insightful's suite of remote work tools and employee monitoring solutions topped G2's Winter 2024 rankings, enhancing productivity and well-being in the digital workplace.

Time Tracking Software with Screenshots: A Compressive Guide 2024

What does a business need? What is the expectation of a CEO? These are simple questions that come to the mind of business owners every day and one of the simplest answers to this is all they want is to enhance productivity and streamline their operations.

Top 10 Tips to Improve Your Time Management Skills

“Time management is life management.” It must be understood that with time management, life can be easy. Each of us gets the same number of hours in a day, but our quality of life changes depending on how we use our time. In the business world, if you are wasting time, you are at a loss; subsequently, your business is at a loss. Therefore, you must take the time seriously and complete your task within the given time. Many business deals are taken back due to the delay in project submission.

Mitigating Uncertainties: A Deep Dive into IT Project Risk Management

Navigating the complexities of IT project management requires a precision approach, much like an engineer designing a skyscraper in an earthquake zone. Every element, from the foundation to the pinnacle, must be meticulously planned with risk management at the forefront to ensure stability amidst the tremors of unexpected challenges.

The 5 project management process groups explained

5 process groups. 10 knowledge areas. 49 processes. All sliced and diced and mixed together in a slurry of business-speak that mere mortals struggle to understand. If you’ve ever picked up a copy of PMBOK (or spent much time reading primary sources from its publisher, the Project Management Institute), well— it can be a lot to digest. Especially when as a client services business your day-to-day focus is something quite different.