Teams | Collaboration | Customer Service | Project Management

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Master Your Task Management: How the 1-3-5 Rule Revolutionizes To-Do Lists

The 1-3-5 Rule is a simple yet effective framework for managing daily tasks. It operates on the principle that not all tasks are created equal, and thus, prioritization is key. The rule suggests that on any given day, you should aim to accomplish: This structure ensures that you focus on what truly matters, while still making progress on other necessary activities. Here’s a basic breakdown of how tasks might be categorized: Tip: Start your day by identifying your 1-3-5 tasks.

How the team creating Basecamp uses Basecamp | Basecamp Office Hours

In this Basecamp Office Hours session (recorded live on February 8, 2023), Kimberly, Ashley and Chase share how the team at 37signals uses Basecamp to manage their day-to-day work. During this one-hour session, the team shows how the company uses Basecamp can be set up for company Human Resource functions, recruiting, and onboarding new employees.

12 Best Team Project Management Tools in 2024

Leading a successful team requires a blend of astute planning, strategic management, seamless collaboration, and intentional communication. That’s quite a lot of variables to actively track and manage without having access to team project management tools. Such leadership becomes even more layered and complex when dealing with multiple teams or complex projects. However, the entire process becomes considerably simpler with the best team project management tools in your toolkit.

The 5 Financial Metrics Top Agencies Get Right w/ Ryan Watson

What’s one mistake you’ve made as an agency leader you’ll never forget? Several guests on this show have shared the same exact answer: “I wish I’d invested in my own financial literacy sooner!” But, what financial metrics should you focus on the most? Even if you answer that question—how do you (and your team) impact those financial metrics that matter most for your agency?

50+ ChatGPT Statistics and Facts You Need to Know in 2024

In the ever-evolving tech world we live in, a single year can seem like ages – and the ChatGPT statistics you're about to dive into confirm just that. OpenAI's beloved chatbot, born in November 2022, has shown that its initial launch was just the starting point for something even bigger, and it’s showing no signs of slowing down. Over the last months, ChatGPT has broken several records.

The Value of Service and Support #servicemanagement #customerexperience #support #b2b #saas #value

Explore how leading companies are leveraging service and support to fuel growth and customer loyalty. This short dives into the strategic value of exceptional customer experiences, backed by insights from Gartner and Forbes, highlighting the transformative power of positive reviews and customer advocacy. Discover why happy customers are the cornerstone of retention and how service excellence can become your business's new growth engine.

Why failure is necessary for innovation

It’s uncommon for the first draft of anything to be an instant success. That’s because innovation requires trial and error — to brainstorm, develop, and launch a new product or service means iterating continuously throughout the process. But we know failure can be scary: Miro found that 62% of enterprise leaders believe that fear gets in the way of innovation at their companies. In this article, we look at why successful innovators accept failure as part of the process.