Teams | Collaboration | Customer Service | Project Management

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Embracing regret and asking why not with bestselling author Dan Pink | Experts Unleashed | Atlassian

Sep 12, 2024 By Atlassian In Atlassian
Dan Pink is a best-selling author and leading expert on motivation, work, and human behavior. An award-winning writer, Dan has five New York Times bestsellers, including Drive, To Sell Is Human, and When, which have been translated into 46 languages. Known for blending research with practical insights, Dan’s work focuses on the changing nature of work and how to improve performance. Dan has delivered popular TED Talks (Top 25 all-time viewed!) and is a sought-after speaker on business, leadership, and creativity.
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Workflow: How to solve a ticket automatically after a certain amount of time

Sep 11, 2024 By Zendesk In Zendesk
Learn how to automatically mark tickets as solved using automations and create views to track solved tickets efficiently. Timestamps: Where can I ask questions? Head to The Zendesk Community, our online discussion space where you can ask questions, post product feedback, share tips, and talk with other users worldwide, 24/7.
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asana

Requirements Management 101: Your Step-by-Step Guide

Sep 11, 2024 By Caeleigh MacNeil In Asana
Requirements management helps you ensure your final project deliverable meets the needs of stakeholders. Simply put, a requirement is something stakeholders want or need, and requirements management helps you fulfill that need. Read on to learn how requirements management works, then do it yourself with six simple steps. It’s Friday night and you’re about to order pizza. You’ve got the phone in one hand and a list of requests from your friends in the other.
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CurrentWare

How To Detect Mouse Jigglers (And Stop Employees From Using Them!)

Sep 11, 2024 By Dale Strickland In CurrentWare
By now, you may have heard that the US banking giant Wells Fargo has fired some employees following claims that they were faking keyboard activity to fool the company into thinking they were working when they were not. This has left many managers to wonder—Are my employees faking their computer activity? Employee monitoring software is crucial in tracking productivity and ensuring accountability in the modern workplace.
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miro

Unlock better note-taking with mind mapping

Sep 11, 2024 By Kat Boogaard In Miro
Write it down. It’s common and worthwhile advice when you want to comprehend and remember information, with plenty of research backing up the power of note-taking. But while the process of taking notes is helpful in and of itself, it can still be improved. For example, depending on your handwriting, the location of your notes, or even how organized you are, it may not be so simple to read your scribbles or even find the information you want to revisit.
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InvGate

HR Knowledge Management

Sep 11, 2024 By Natalí Valle In InvGate
HR teams handle vast amounts of information daily—policies, employee records, training materials, compliance documents, and more. Organizing all this data can become a challenge, especially as companies grow. That’s where HR Knowledge Management (KM) steps in. With a structured way to collect, store, and share HR knowledge, a solid KM system helps streamline operations, improve decision-making, and boost employee satisfaction.
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