Teams | Collaboration | Customer Service | Project Management

%term

Revolutionize Team Decisions with Dot Voting on Miro

Aug 14, 2024 By Miro In Miro
Discover the power of the Dot Voting Widget and streamline your decision-making process! In this video, learn how to effortlessly gather feedback and prioritize tasks using Miro’s Dot Voting Widget. We'll guide you through adding the widget to your board, setting up engaging voting sessions, and letting participants cast their votes by dragging dots onto objects. Watch as votes automatically attach to their respective objects, making it easy to cluster themes or organize cards into timelines while keeping track of votes.
View Video
rocket.chat

6 ways citizen request software promotes public engagement

Aug 14, 2024 By Rocket.Chat Content Team In Rocket.Chat
‍ Citizen request software offers a platform for citizens to raise their concerns, offer feedback, or place a request and seek resolution and support. Citizens tend to expect a swift response to their queries and resolutions to their problems. However, a Forrester study shows that only 45% of citizens find it easy to get information, services, or benefits from the federal government.
Read Post

Building an AI-Ready Zendesk Help Center

Aug 14, 2024 By Zendesk In Zendesk
About the AI User Group: The A.I. User Group Welcome to the A.I. User Group – a dynamic hub for Zendesk customers eager to dive deeper into the world of Artificial Intelligence. Organized by Zendesk users, for Zendesk users, our mission is to foster a vibrant community focused on learning and sharing insights. We aim to be a resource for everyone, from seasoned Zendesk users to casual enthusiasts, even those pressed for time but curious about AI.
View Video
Vivantio

ITIL Service Lifecycle: 5 Stages of the ITIL Service Lifecycle

Aug 13, 2024 By Vivantio In Vivantio
The ITIL (Information Technology Infrastructure Library) service lifecycle is a structured framework designed to manage IT services effectively. With the advent of ITIL 4, this framework has been modernized to meet the evolving demands of the digital age. ITIL 4 encompasses all aspects of IT service management (ITSM), guiding organizations in aligning their IT services with business goals.
Read Post
flowace

What is Live Screen Monitoring?

Aug 13, 2024 By Prashant Kumar In Flowace
The rise of remote and hybrid work setups has necessitated innovation to manage geographically dispersed teams. Monitoring software emerged as a potential solution, offering employers a window into employee activity on work devices. However, this technology raises many questions about privacy and its implications for company culture. According to a report, 68% of managers argue that monitoring improves performance, but most employees disagree.
Read Post
time doctor

10 employee engagement metrics you should be tracking in 2024

Aug 13, 2024 By Time Doctor In Time Doctor
Maintaining employee engagement is crucial for the success and stability of a company. Employees who are interested in their jobs are more likely to be efficient and less likely to quit, which is good for the business. Here’s a comprehensive guide to the key employee engagement metrics every organization should track, complete with current statistics and formulas for calculation.
Read Post
miro

Level up your org charts with Miro: Types, tips, and templates

Aug 13, 2024 By Mandy Bray In Miro
Can your org chart fit on an 8.5-by-11-inch piece of paper? Chances are, it can’t. Yet, many companies still try to create their org charts in Word or Powerpoint. If your organization is more dynamic than static, it’s time to level up. An org chart is a map of relationships. At a basic level, it illustrates who is responsible for what and whom. There are many types of org charts to choose from, depending on your company size, structure, and preferences.
Read Post

Copyright © 2024 OpsMatters™. All rights reserved.