Teams | Collaboration | Customer Service | Project Management

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HIPAA compliance: Privacy, protections and what you need to know

HIPAA has been in force for almost three decades, but it’s never been more relevant than today. The number and cost of data breaches is growing. Healthcare regulators are scrambling to catch up with AI. Public health agencies are “addressing a diverse array of issues among an increasingly polarized public”. Amid all this, companies have a critical role to play in protecting sensitive data. One area that’s increasingly under scrutiny is HIPAA compliance.

Project Evaluation: A Complete Guide

Evaluating a project is key to understanding its performance and ways to improve. By checking how a project measures up against its goals, organizations can spot areas that need a boost, use resources more effectively, and make smart choices for future projects. A pre-project evaluation is a critical step before initiating a project.

What is Live Screen Monitoring?

The rise of remote and hybrid work setups has necessitated innovation to manage geographically dispersed teams. Monitoring software emerged as a potential solution, offering employers a window into employee activity on work devices. However, this technology raises many questions about privacy and its implications for company culture. According to a report, 68% of managers argue that monitoring improves performance, but most employees disagree.

Top 9 Call Center Outsourcing Companies in 2024

Imagine that your business needs to focus simultaneously on core operations and non-core activities like customer management. Both require experts to handle them. But it's costly and effortful to manage all sides of your company equally. That's the point at which call center outsourcing hits the business model to leverage the power itself. Here, the experts take care of customer interactions with class and precision. Outsourcing isn't just cost-cutting; it's reaching out to the world.

Mastering the Miro Story Points Widget

Unlock the power of the Story Points Widget and transform your team’s estimation process! In this video, discover how easy it is to add the Story Points Widget to your board, enabling your team to select, drag, and attach story points to sticky notes or cards effortlessly. See how story points integrate seamlessly with Miro and Jira cards, keeping your records up-to-date and your team aligned. Perfect for visual and collaborative estimations, this feature is a game-changer for your workflow.

Top 16 employee retention challenges of the modern workforce

Employee retention is a major challenge for businesses of all sizes in today’s fluid job market. On average, businesses spend about 50% of their employees’ annual salary just to find a replacement for them. Additionally, according to SHRM the average time to fill a position in 2024 is around 44 days across all industries. High turnover rates cost companies significant time and money. Moreover, they disrupt productivity, damage morale, and hinder long-term growth.

10 Best Industries for Remote Work Opportunities

Remote work is not a simple trend anymore. With employees demanding more flexibility and companies seeking access to world wide talents, remote work opportunities are ever growing. But as an opportunity seeker like yourself, how would you know what are the best industries for remote work opportunities? To answer that, I’ve pulled off an extensive research on the booming work-from-home industries. Here is what you’ll find here.

How to Conduct an Employee Performance Review? A Complete Guide

Employee Performance reviews are essential to ensuring a company is productive and efficient. When you combine employee review software and workforce data, the process can go from being a duty to a strategic tool for employee retention and growth, no matter if you have a standard or mixed workforce. Furthermore, 70% of companies report higher employee satisfaction scores after implementing proper employee performance review systems.

Top 8 civic engagement strategies to boost civic participation

‍ A community engagement strategy refers to the concerted approach of involving stakeholders in organizational initiatives, policy formulation, and decision-making. Boosting citizen participation enables access to ground-level insights and promotes informed decisions. Several countries have successfully involved citizens in the policy formulation and decision-making process.