Crisis management is essential for any business (large and small). It can provide guidance, even in the most chaotic times. And it can find ways for your company to come out victorious on the other end. However, 51% of companies admit to not having a crisis management plan in place. Is your company one of them? If it is, here’s the way to write a crisis management plan, as well as the way companies have used them to resolve crises.

We know that when teams come together, they can achieve brilliant things. But in order to get the most out of your people — and out of your project management tool — you need to make sure they’re set up correctly. With the Teams feature in Teamwork, it’s even easier to collaborate with the right people.

According to Gartner, information contributes at least 20-25% of an average organization’s value today. Studies have uncovered countless ways to use data as an asset to help improve businesses by reducing costs, improving customer satisfaction, and managing risks. Along with the paradigm shift towards valuing information as an asset, companies also need to find opportunities to maximize its worth by focusing more upon data governance.

Customer-oriented companies put consumers’ needs and expectations above the needs of the business—because customers are the business. That strategy may seem like common sense since it lines up with famous truisms like “The customer comes first” and “The customer is always right.” But many businesses still favor a sales-oriented approach, in which the needs and wants of the company are prioritized over the customer.

How well are your company’s products and services meeting your customers’ expectations? More importantly, how can you tell? The answer lies in measuring customer satisfaction. It’s a common buzzword thrown around in management and customer service meetings, but there isn't a single metric that can fully capture your customers' happiness. Instead, customer satisfaction is best quantified using multiple metrics.

Looking for a great Everhour alternative? Everhour is a popular web-based productivity software that works as a simple start and stop time tracking tool. What makes it a little different is that it has a native integration feature with several popular workplace software. For example, in its Asana integration, it works as a timer for project tracking. However, with that being said, Everhour isn’t perfect.